Guest Services Executive

3 hours ago

Singapore ibis, ibis Styles, ibis budget Full time

Description Company Description Set amidst the Asian Medical Hub of Mount Elizabeth Hospital, Ibis Singapore Novena is located at the outskirts of Singapore’s city centre. The hotel is a 10‑minute walk from the United Square and Velocity Mall. It is a 15‑minute drive from the popular Orchard Road and the Central Business District. Job Description We are looking for a Guest Service Executive to be the first point of contact for our guests and to ensure that every guest enjoys a warm, welcoming, and seamless stay. Key Responsibilities Perform check‑in, check‑out, and cashiering duties in accordance with hotel standards. Accurately update and maintain guest information in the Hotel Property Management System (PMS). Handle reservations and guest inquiries via email, phone, and in person. Manage and record all reservations and transactions accurately in the PMS. Address and resolve guest complaints promptly and professionally. Provide detailed information about the hotel, available rooms, rates, and amenities. Actively promote and enroll guests in the Accor Loyalty Program, ensuring they are informed of its benefits and rewards. Welcome our loyalty members with warm and friendly professionalism, ensuring they feel recognized and valued. Coordinate with the housekeeping team to ensure rooms are clean, tidy, and ready for guests. Support administrative and marketing functions as required. Perform other ad‑hoc duties as assigned by the Manager. Qualifications Minimum GCE ‘O’ Level qualification Able to perform rotating shifts, including weekends and public holidays Possess a positive attitude, outgoing personality, and strong public relations skills Prior experience in the hospitality industry and knowledge of Opera Cloud will be an advantage What We Offer Fun and engaging workplace culture Comprehensive training provided Career progression opportunities within Accor Seniority level Entry level Employment type Full-time Job function Other Hospitality Referrals increase your chances of interviewing at ibis, ibis Styles, ibis budget by 2x Get notified about new Service Executive jobs in Singapore, Singapore. #J-18808-Ljbffr Industry Other Category Other Sub Category Hospitality & Leisure

  • Guest Services Executive

    1 week ago

    Singapore TREETOPS EXECUTIVE RESIDENCES Full time

    Roles & Responsibilities Responsibilities: Attend to guests’ needs and enquiries. Handles checking-in and checking-out of guests. Provide personalized, warmth and attentive service to guests, always ensuring that they have an enjoyable and smooth stay Requirements: Good interpersonal skills and positive working attitude Service oriented A good team player...

  • Guest Service Executive

    1 week ago

    Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full time

    **Summary** Guest Services Executive focuses on customer service and foster relationships with other departments to ensure that guests’ needs are met. He/She is responsive to activities that take place at the Front Office area and is a point of contact for guest upon their arrival until their departure from the hotel. He/She supervises the front desk in...

  • Guest Service Executive

    1 week ago

    Singapore CGTX PTE. LTD. Full time

    About C.O.T.U: C.O.T.U (Center Of The Universe) is a premier lifestyle and entertainment venue located on the 38th and 39th floors of CapitaGreen. Spanning 18,000 square feet with stunning city skyline views, C.O.T.U features five unique concepts: Dashi Skypool, Enso steakhouse with Japanese flair, The Whisper Room cocktail bar, Little Birdie progressive...

  • Guest Services Executive

    4 days ago

    Singapore Paradox Clarke Quay Full time

    Description Company Description Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our...

  • Guest Services Executive

    4 days ago

    Singapore Paradox Clarke Quay Full time

    Description Company Description Paradox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our...

  • Executive, Guest Service

    7 days ago

    Singapore, Central Singapore CapitaLand Full time $40,000 - $60,000 per year

    About UsCapitaLand Group (CapitaLand) is one of Asia's largest diversified real estate groups. Headquartered in Singapore, CapitaLand's portfolio spans across diversified real estate classes which include integrated developments, retail, office, lodging, residential, business parks, industrial, logistics and data centres. With a presence across more than 260...

  • Guest Services Executive

    7 days ago

    Singapore YOTEL SINGAPORE ORCHARD ROAD Full time

    **Job Highlights** - Conveniently accessible via Orchard MRT Station - Fun working environment - Attractive Crew welfare and benefits - Get to know our robots, Yolanda & Yoshi! Our Mission Control Crew (Guest Services Executive) will be responsible for ensuring operational efficiency and seamless service delivery to all Front Office areas. **Main...

  • Guest Services Executive

    7 days ago

    Singapore CONRAD SINGAPORE MARINA BAY Full time $40,000 - $80,000 per year

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of...

  • Guest Services Executive

    3 days ago

    Singapore NEW PARK PROPERTY PTE. LTD. Full time $30,000 - $45,000 per year

    The Guest Services Executive is to perform various aspects of the front office operations and demonstrates high level of service throughout the entire guest journey. To ensure that service quality aligned to brand standards and LQA guidelines. He/she will ensure ALL loyalty Program benefits are observed and enrol new loyalty members as required.Primary...

  • Executive, Guest Service

    2 days ago

    Central Singapore CapitaLand Full time

    About Us CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries. **Job Description**: Manage front office operations - Supervise team's...