Junior Amazon Connect Solutions Associate
4 days ago
Select how often (in days) to receive an alert: Junior Amazon Connect Solutions Associate We are seeking a motivated fresh graduate or entry-level professional to join our team implementing Amazon Connect cloud contact center solutions . This role involves working closely with customers and internal teams to design, configure, and deploy contact center and AI-powered solutions, including conversational IVRs, real-time analytics, and generative AI capabilities. Key Responsibilities: Learn and assist in configuring Amazon Connect contact flows, routing profiles, and AI features such as sentiment analysis and call summarization Work with senior engineers and project managers to implement solutions tailored to customer requirements Support integration efforts with CRMs (e.g., Salesforce) or other business systems Help test, troubleshoot, and document deployments Communicate effectively with customers to gather requirements, provide updates, and deliver training on new features Requirements: Fresh graduate in Computer Science, Information Systems, Engineering, or a related field Technical aptitude with an interest in cloud technologies and AI/GenAI solution Knowledge in Python/C#.Net Development is a must. Strong communication and interpersonal skills to work with customers and stakeholders Willingness to learn Amazon Connect, AWS services, and customer experience best practices Team player mindset with proactive attitude Attention to detail in configuration and testing work Preferred Qualifications: Exposure to contact center environments, service desk operations, or customer service through internships, part-time jobs, or school projects Basic understanding of AWS cloud fundamentals Familiarity with AI concepts such as speech recognition, sentiment analysis, or chatbot We are driven by our AEIOU beliefs - Adventure, Excellence, Integrity, Ownership, and Unity - and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future. Together, we make the extraordinary happen . Learn more about us at ncs.co and visit our LinkedIn career site. #J-18808-Ljbffr
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Junior Amazon Connect Solutions Associate
1 week ago
Singapore Singtel Group Full timeSelect how often (in days) to receive an alert: Junior Amazon Connect Solutions Associate We are seeking a motivated fresh graduate or entry-level professional to join our team implementing Amazon Connect cloud contact center solutions . This role involves working closely with customers and internal teams to design, configure, and deploy contact center and...
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Junior Amazon Connect Solutions Associate
2 days ago
Singapore Singtel Group Full timeSelect how often (in days) to receive an alert: Junior Amazon Connect Solutions Associate We are seeking a motivated fresh graduate or entry-level professional to join our team implementing Amazon Connect cloud contact center solutions . This role involves working closely with customers and internal teams to design, configure, and deploy contact center and...
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Junior Amazon Connect Solutions Associate
16 hours ago
Singapore Singtel Full time $60,000 - $90,000 per yearWe are seeking a motivated fresh graduate or entry-level professional to join our team implementing Amazon Connect cloud contact center solutions. This role involves working closely with customers and internal teams to design, configure, and deploy contact center and AI-powered solutions, including conversational IVRs, real-time analytics, and generative AI...
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Junior Amazon Connect Solutions Associate
17 hours ago
Singapore NCS Full time $60,000 - $120,000 per yearCompany Description NCS is a leading technology services firm that operates across the Asia Pacific region in over 20 cities, providing consulting, digital services, technology solutions, and more. We believe in harnessing the power of technology to achieve extraordinary things, creating lasting value and impact for our communities, partners, and people. Our...
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Amazon Connect Specialist
5 days ago
Singapore ATLANTIC SOFTWARE PTE. LTD. Full time**Job Summary**: What to expect: - Adopt proven software engineering practices like pair programming, code reviews, test-driven development. - If you are a more experienced engineer, you will also be expected to lead conversations on solutioning and systems design, establish best practices and mentor other engineers in the team. Experiences we look out...
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Cloud Migration Engineer
1 day ago
Singapore ZENITH INFOTECH (S) PTE LTD. Full time**Key Responsibilities**: - Design and Development: - Design, build, and customize contact flows, queues, and routing profiles within Amazon Connect to meet business requirements. - Develop and implement interactive voice response (IVR) systems and chatbot solutions using Amazon Lex and other AI/ML services. - Create and manage agent configurations,...
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Area Manager, Amazon Operations
2 weeks ago
Singapore Amazon Full timeJoin to apply for the Area Manager, Amazon Operations role at Amazon 4 days ago Be among the first 25 applicants Join to apply for the Area Manager, Amazon Operations role at Amazon Description ABOUT AMAZON OPERATIONS Operations are at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of...
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Asean Head of Sales, Amazon Connect
3 days ago
Singapore Amazon Web Services Singapore Full time15+ years of technology related sales or business development experience. - BA/BS degree - Direct field experience working with enterprise accounts. Job summary AWS is one of Amazon’s fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the...
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Public Policy Manager, Connectivity
1 day ago
Singapore Amazon Full timeDESCRIPTION Work hard and make history with Amazon’s International Public Policy and Government Affairs Team. The Manager will join a dynamic team that works across Europe, Middle East, Africa, India and Asia Pacific, in support of Amazon’s global consumer and digital businesses. Like our business interests, our policy issues are broad,...
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AWS Connect Implementation Engineer
45 minutes ago
Singapore KRISE SOLUTIONS PTE. LTD. Full timeJob Title: AWS Connect Implementation Engineer / Cloud DevOps Engineer Experience: 5 years (minimum 2 years in AWS Connect)Job Summary: We are looking for an experienced AWS Connect Implementation Engineer to lead the design, deployment, and integration of Amazon Connect-based contact center solutions. The ideal candidate will have hands‐on experience in...