SPE-CX-Multi Channel Helpdesk

Job Title: Multi Channel Helpdesk Specialist">This role is focused on providing exceptional customer support across multiple channels. You will be responsible for managing customer inquiries, resolving issues in a timely and efficient manner, and working closely with cross-functional teams to enhance service quality and operational efficiency.">Key...

**This role can either be based in Singapore or Hong Kong** The CX One Subject Matter Expert (SME) is responsible for driving & delivering the business benefits in all markets specifically covering channel optimization, efficiency, and improved productivity. This involves a close working relationship with the customer service teams & the Regional CX Manager...

This role can be based in either Singapore or Hong Kong The CX One Subject Matter Expert (SME) is responsible for driving & delivering the business benefits in all markets specifically covering channel optimization, efficiency, and improved productivity. This involves a close working relationship with the customer service teams & the Regional CX Manager to...

Service Design is a dynamic, rigorous approach to solving problems and PSYKHE is on a mission to reimagine, reframe, create and innovate by unlocking the power of design for our clients. As a User Experience Associate, you will be part of a multi-disciplinary team solving problems and designing the end-to-end journey of a service, across digital and...

**Company Profile** PSYKHE is a strategic design consultancy that helps organisations in Asia unlock growth through human-centric innovation. From research to strategy to design, we work with ambitious, forward-looking brands to reimagine and deliver new products, services, business models and experiences for a new world. PSYKHE is on a mission to...

Checkmarx’s securing the world and leading the market for 15 years; With 700+ employees, 23 countries, and 9 offices around the world We enable our employees to thrive, realize their full potential, and do what they do best. Our people power our success, and the products they build consistently win accolades, awards, and analyst recognition. We are looking...

**Job Overview**:As an ICT Helpdesk Setup Manager, you will be responsible for establishing and managing an efficient and effective ICT helpdesk system to support internal users with technical issues and inquiries. You will oversee the setup, configuration, and optimization of helpdesk tools, processes, and resources to ensure timely resolution of IT-related...

**JOB DESCRIPTION JUNIOR CX ANALYST** The CX Analyst is responsible for elements of owned (website / app optimisation) and outbound (eDM, SMS) performance / analytics. You understand client’s business data through in-depth analysis of all their channels with priority for CRM, make key recommendations thru data storytelling & visualization towards the...

Helpdesk SpecialistAbout the Role:We are seeking a skilled Helpdesk Specialist to join our team. The successful candidate will be responsible for delivering exceptional customer service and resolving technical issues efficiently.Key Responsibilities:Provide timely and effective support to customers across multiple channels.Utilize technical expertise to...

Our CX Specialists are responsible for creating satisfying or compelling experiences for customers of our products and services, with a focus on reshaping the customer experience to make it simple and frictionless for customers to do business with us. Successful team members must have an expert understanding of touchpoints across the entire customer...