Senior / Manager, Quality Improvement
1 week ago
Human Resource at Agency for Integrated Care (Singapore)This role will work with cross-functional teams and stakeholders to lead and facilitate quality improvement projects within AIC and in the Community Care Sector, applying lean management, design thinking and ‘agile sprint-style’ methodologies to co-develop innovative solutions, engage AIC Divisions and providers for project participation; and deliver impactful and sustainable improvements in organisational effectiveness, care quality and client experience. Responsibilities Stakeholder Engagement with Internal Divisions and Community Care Organisations. Build and maintain strong working relationships with internal Divisions and external community care partners. Engage both stakeholders to encourage participation in Quality Improvement (QI) initiatives. Conduct ground sensing through meetings, observations and focus groups to understand needs and opportunities. Facilitate communication and collaboration across stakeholders to ensure alignment with sector strategies. Facilitation and Project Management of Quality Improvement Projects. Lead and facilitate QI workshops using lean management, design thinking tools and sprint-style methodologies. Scope projects with stakeholders, define objectives, and develop project/ workshop plans. Liaise with project teams to guide implementation, data collection and analysis. Assimilate results into quality deliverables and communicate to Project Sponsors for buy-in. Ensure documentation of deliverables (e.g., A3 reports, feedback, After-Action Reviews etc.). Sustenance of Quality Improvement Projects. Monitor implementation progress and follow up with project teams. Provide guidance to sustain and scale successful initiatives. Develop change management approaches (as a project team), to embed improvements into practice. Promote a working environment of collegiality and effective teamwork. Support sector/organisation-wide events (e.g. Quality Time) and platforms (e.g., Leadership Network) to strengthen Quality culture. Demonstrate good interpersonal skills with both internal and external stakeholders. Perform any other duties as assigned by supervisors. Job Requirements Degree in any discipline with minimum 6 years of relevant working experience with at least 2 years in Service design or Business process re-engineering using a structured methodology. Knowledge of the health-social /community care sector would be an advantage. Relevant experience in facilitating quality improvement projects would be preferred. Strong analytical and conceptualization with problem-solving skills. Proactive and self-motivated, with the ability to adapt well to a fast-paced and dynamic environment. Takes responsibility and ownership of one’s own work. Good time management and analytical skills. Good interpersonal and communication skills. Additional Information Seniority level: Mid-Senior level Employment type: Full-time Job function: Health Care Provider and Quality Assurance Industries: Hospitals and Health Care #J-18808-Ljbffr
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Senior / Manager, Quality Improvement
4 days ago
Singapore Agency for Integrated Care (Singapore) Full timeHuman Resource at Agency for Integrated Care (Singapore)This role will work with cross-functional teams and stakeholders to lead and facilitate quality improvement projects within AIC and in the Community Care Sector, applying lean management, design thinking and 'agile sprint-style' methodologies to co-develop innovative solutions, engage AIC Divisions and...
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Senior / Manager, Quality Improvement
4 days ago
Singapore AGENCY FOR INTEGRATED CARE PTE. LTD. Full timeOverview This role will work with cross-functional teams and stakeholders to lead and facilitate quality improvement projects within AIC and in the Community Care Sector, applying lean management, design thinking and 'agile sprint-style' methodologies to co-develop innovative solutions, engage AIC Divisions and providers for project participation; and...
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Singapore RN CARE PTE. LTD. Full timeFacilitate the examination and research of hospital incident reports - Support secretariats for committees and meetings (e.g., Various Quality Assurance Committees, Incident Review Committee for Serious Reportable Events, Total Quality Management Committee) and handle follow-up on any issues that arise from associated activities. - Assist with secretarial...
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Singapore Agency for Integrated Care Full timeOverview The Agency for Integrated Care (AIC) aims to create a vibrant care community for people to live well and age gracefully. AIC coordinates and supports efforts in integrating care to achieve the best care outcomes for our clients. We reach out to caregivers and seniors with information on staying active and ageing well, and connect people to services...
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Assistant Manager, Quality Improvement
1 day ago
Singapore DYNAMIC HUMAN CAPITAL PTE. LTD. Full time**Job Summary**: - Industry: Healthcare - Working location: Kent Ridge **Responsibilities**: - Leads quality improvement initiatives and spearheads innovation projects, identifying areas for enhancement and implementing best practices. - Assists in managing the day-to-day operations of the department, ensuring high standards of patient care and staff...
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Assistant Manager, Quality Improvement
1 week ago
Singapore Dynamic Human Capital Full timeJob Description Our Healthcare client is looking for talent to join their Quality Improvement team. Primary Responsibilities and Duties Facilitator - Facilitate sprints/workshops to drive projects related to improving quality and processes and human-centred experiences Partner - Support Head of Departments and practitioners in the hospital to drive...
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Senior Manager, Performance Improvement and
7 days ago
Singapore Marriott International, Inc Full time**Job Number** 23104552 **Job Category** Rooms & Guest Services Operations **Location** Singapore Regional Office, 2 Harbourfront Place #06-08, Singapore, Singapore, Singapore **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** The Senior Manager, Performance Improvement & Development -...
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Continuous Improvement Manager
2 weeks ago
Singapore Links International Full timeOverview Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Links International Lead & supervise various improvement projects: Continuous improvement projects on Variable Costs, Energy, Quality, Supply Chain, ... Improving/simplifying processes and procedures Promoting and selecting new ideas from the field...
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Manager, Quality
2 weeks ago
Singapore Agency for Integrated Care Full time**Job Snapshot**: - **Employee Type**: Full-Time - **Location**: Singapore - **Job Type**: Other - Partner, engage and work closely with community care organizations (CCOs) to develop productivity improvement strategies and plans, in collaboration with consultants and other stakeholders. - Identify opportunities for improvement and manage agency-led...
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Senior Associate, Quality Management
2 weeks ago
Singapore NTUC Health Full timeCOMPANY DESCRIPTION **NTUC Health Co-operative Limited (NTUC Health)** is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than five decades of experience and expertise, NTUC Health is among the...
