manager/deputy/assistant mgr,customer comms

1 day ago

Singapore Government Technology Agency (GovTech) Full time

(LTA-QSC2) MANAGER/DEPUTY/ASSISTANT MGR,CUSTOMER COMMS & SERVICE CULTURE (1 YR) page is loaded
(LTA-QSC2) MANAGER/DEPUTY/ASSISTANT MGR,CUSTOMER COMMS & SERVICE CULTURE (1 YR) Apply locations Singapore time type Full time posted on Posted Yesterday job requisition id JR-
(What the role is)
MANAGER / DEPUTY / ASSISTANT MANAGER, CUSTOMER COMMUNICATIONS & SERVICE CULTURE (1 YEAR)
(What you will be working on)
You will join the Customer Communications and Service Culture (CCSC) Division and be part of the team to drive initiatives to improve our service delivery to the public.
The workscope will include:

  • Conducting surveys and customer mystery audits on our service touchpoints.
  • These includes analysing and reporting the audit and customer satisfaction results to management
  • Engagement with internal stakeholders to communicate the results and improve
  • Officers will also liaise with internal stakeholders to facilitate training and Roll out positive service recognition initiatives such as Service awards, events.

(What we are looking for)

  • Degree in any discipline
  • Experience in service delivery, customer insights, customer experience preferred
  • Ability to present, write and communication well with different stakeholders
  • Seniority will commensurate with experience

As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.
The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development.
Be part of the team that shapes the future of Singapore. Log on and take your first step towards a career that matters
Technical Support
Need help? Please click here for assistance. Our team will contact you shortly
#J-18808-Ljbffr

  • manager/deputy/assistant mgr,customer comms

    2 weeks ago

    Singapore Land Transport Authority (LTA) Singapore Full time

    (LTA-QSC2) MANAGER/DEPUTY/ASSISTANT MGR, CUSTOMER COMMS & SERVICE CULTURE (1 YR)Join to apply for the (LTA-QSC2) MANAGER/DEPUTY/ASSISTANT MGR, CUSTOMER COMMS & SERVICE CULTURE (1 YR)role at Land Transport Authority (LTA) Singapore . Role Overview We are seeking a Manager / Deputy / Assistant Manager, Customer Communications & Service Culture (1 Year)to join...

  • Career Opportunities in Customer Communications and Service Culture

    11 hours ago

    Singapore beBeeService Full time

    Customer Communications and Service Culture (CCSC) Division(LTA-QSC2) MANAGER/DEPUTY/ASSISTANT MGR,CUSTOMER COMMS & SERVICE CULTURE (1 YR) page is loaded.(What the role is)Job Overview:You will join the Customer Communications and Service Culture (CCSC) Division and be part of the team to drive initiatives to improve our service delivery to the public. Our...

  • Deputy / Assistant Manager, Customer Communications

    6 days ago

    Singapore Land Transport Authority Full time

    **What the role is** - DEPUTY / ASSISTANT MANAGER, CUSTOMER COMMUNICATIONS & SERVICE CULTURE **What you will be working on** **What we are looking for

  • Mgr/Snr Mgr

    2 weeks ago

    Singapore Ministry of Digital Development and Information Full time

    Mgr/Snr Mgr (Leadership and Talent Management),WDD, SNDG Join to apply for the Mgr/Snr Mgr (Leadership and Talent Management), WDD, SNDG role at Ministry of Digital Development and Information . Job Overview The Leadership and Talent Management (LTM) team ensures a strong leadership pipeline for the Government ICT and Smart Systems (ICT&SS) sector through...

  • Assistant Mgr/snr Assistant Mgr, Occm

    1 week ago

    Singapore Singapore Management University Full time

    COMPANY DESCRIPTION Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to attract...

  • Corporate Comms and Marketing Assistant

    1 day ago

    Singapore PERSOLKELLY Full time

    Corporate Comms and Marketing Assistant Corporate Comms and Marketing Assistant (3 months contract) $2,800 one-north area office hour Job scope: Daily Media Monitoring and preparation of media analysis reports Support for comms activities, including drafting and sending out of media invites/ advisories / releases Brainstorming, crafting and pitching of...

  • Internal Auditor Assistant Mgr

    2 weeks ago

    Singapore SINGAPORE de SHUSHOKU Full time

    **勤務先企業概要** **業種** - メーカー **求人内容** **ポジションタイトル** - Internal Auditor Assistant MGR **職種** - その他 **お仕事内容** - Internal Auditor Assistant MGR **業務内容詳細** - Overseeing compliance, financial and operational audits for the organization within Asia Pacific. - This includes...

  • [lta-qsc2] Deputy/assistant Manager, Customer

    4 days ago

    Singapore LTA Land Transport Authority Full time

    [What the role is] DEPUTY/ASSISTANT MANAGER, CUSTOMER COMMUNICATIONS & SERVICE CULTURE [What you will be working on] [What we are looking for] - Tertiary qualification in Business/ Statistics/ Analytics/ Maths or related disciplines with at least 2 years’ working experience - Customer-oriented mindset, with strong analytical and critical...

  • Assistant Director

    4 weeks ago

    Singapore Mddi Full time

    Join to apply for the Assistant Director / Senior Assistant Director (Audit) role at Ministry of Digital Development and Information 1 day ago Be among the first 25 applicants Join to apply for the Assistant Director / Senior Assistant Director (Audit) role at Ministry of Digital Development and Information What The Role IsThe Assistant Director/Senior...

  • Assistant Director

    4 weeks ago

    Singapore Ministry of Digital Development and Information Full time

    Join to apply for the Assistant Director / Senior Assistant Director (Audit) role at Ministry of Digital Development and Information 1 day ago Be among the first 25 applicants Join to apply for the Assistant Director / Senior Assistant Director (Audit) role at Ministry of Digital Development and Information What The Role IsThe Assistant Director/Senior...