manager/deputy/assistant mgr,customer comms

6 days ago

Singapore Land Transport Authority (LTA) Singapore Full time

(LTA-QSC2) MANAGER/DEPUTY/ASSISTANT MGR, CUSTOMER COMMS & SERVICE CULTURE (1 YR)
Join to apply for the
(LTA-QSC2) MANAGER/DEPUTY/ASSISTANT MGR, CUSTOMER COMMS & SERVICE CULTURE (1 YR)
role at
Land Transport Authority (LTA) Singapore .
Role Overview
We are seeking a
Manager / Deputy / Assistant Manager, Customer Communications & Service Culture (1 Year)
to join our Customer Communications and Service Culture (CCSC) Division. The successful candidate will drive initiatives to enhance our service delivery to the public.
Key Responsibilities
Conduct surveys and customer mystery audits at service touchpoints.
Analyze and report audit and customer satisfaction results to management.
Engage with internal stakeholders to communicate findings and implement improvements.
Coordinate with internal teams to facilitate training and roll out positive service recognition initiatives such as awards and events.
Qualifications & Skills
Degree in any discipline.
Experience in service delivery, customer insights, or customer experience is preferred.
Strong presentation, writing, and communication skills with various stakeholders.
Seniority level will depend on experience.
Additional Information
Employment Type: Full-time
Industry: Civil Engineering, Government Administration, Truck Transportation
Note: You may be required to complete a medical declaration or undergo further assessment during shortlisting.
#J-18808-Ljbffr

  • [LTA-QSC2] MANAGER/DEPUTY/ASSISTANT MGR,CUSTOMER COMMS

    5 days ago

    Singapore Government Technology Agency (GovTech) Full time

    (LTA-QSC2) MANAGER/DEPUTY/ASSISTANT MGR,CUSTOMER COMMS & SERVICE CULTURE (1 YR) page is loaded (LTA-QSC2) MANAGER/DEPUTY/ASSISTANT MGR,CUSTOMER COMMS & SERVICE CULTURE (1 YR) Apply locations Singapore time type Full time posted on Posted Yesterday job requisition id JR- (What the role is)MANAGER / DEPUTY / ASSISTANT MANAGER, CUSTOMER COMMUNICATIONS & SERVICE...

  • Office of Human Resources –Assistant Mgr/Deputy Mgr

    2 weeks ago

    Singapore Republic Polytechnic Full time $90,000 - $120,000 per year

    Office of Human Resources – Assistant Mgr/Deputy Mgr (HR Business Partnering) Join to apply for the Office of Human Resources – Assistant Mgr/Deputy Mgr (HR Business Partnering) role at Republic Polytechnic .Role Overview As an integral member of the Human Resources team, you will play a key role in driving the strategic alignment of HR initiatives...

  • snr mgr

    2 weeks ago

    Singapore Land Transport Authority (LTA) Singapore Full time

    (LTA-ITCD) SNR MGR / MANAGER / DEPUTY MANAGER, CLOUD INFRA AUTOMATION Join to apply for the (LTA-ITCD) SNR MGR / MANAGER / DEPUTY MANAGER, CLOUD INFRA AUTOMATION role at Land Transport Authority (LTA) Singapore (LTA-ITCD) SNR MGR / MANAGER / DEPUTY MANAGER, CLOUD INFRA AUTOMATION 3 days ago Be among the first 25 applicants Join to apply for the (LTA-ITCD)...

  • mgr / deputy / asst mgr, strategic engagement & collab (partnerships)

    1 week ago

    Singapore Land Transport Authority (LTA) Singapore Full time

    Overview (LTA-QSC2) MGR / DEPUTY / ASST MGR, STRATEGIC ENGAGEMENT & COLLAB (PARTNERSHIPS) We are looking for someone to be the catalyst to transform our public transit spaces into vibrant spaces. In this role, you will drive and manage community partnerships, programmes and projects to transform our MRT stations and bus interchanges into lively, and...

  • [LTA-QSC2] MGR

    5 days ago

    Singapore Land Transport Authority (LTA) Singapore Full time

    Overview (LTA-QSC2) MGR / DEPUTY / ASST MGR, STRATEGIC ENGAGEMENT & COLLAB (PARTNERSHIPS) We are looking for someone to be the catalyst to transform our public transit spaces into vibrant spaces. In this role, you will drive and manage community partnerships, programmes and projects to transform our MRT stations and bus interchanges into lively, and...

  • Assist Mgr/snr Assist Mgr, Creative Strategy and

    1 week ago

    Singapore Singapore Management University Full time

    COMPANY DESCRIPTION Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to attract...

  • Assist Mgr/snr Assist Mgr, Creative Strategy and

    7 days ago

    Singapore Singapore Management University Full time

    COMPANY DESCRIPTION Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university. Our commitment to attract...

  • Snr Mgr

    2 weeks ago

    Singapore Cyber Security Agency of Singapore (CSA) Full time

    Snr Mgr / Mgr / Asst Mgr (Operational Planning & Development), NCIRC Join to apply for the Snr Mgr / Mgr / Asst Mgr (Operational Planning & Development), NCIRC role at Cyber Security Agency of Singapore (CSA) . Role Overview The Operational Planning Officer plays a crucial role in ensuring the effective planning, coordination, and execution of national...

  • Internal Auditor Assistant Mgr

    6 days ago

    Singapore SINGAPORE de SHUSHOKU Full time

    **勤務先企業概要** **業種** - メーカー **求人内容** **ポジションタイトル** - Internal Auditor Assistant MGR **職種** - その他 **お仕事内容** - Internal Auditor Assistant MGR **業務内容詳細** - Overseeing compliance, financial and operational audits for the organization within Asia Pacific. - This includes...

  • Attractive Job Opening for Telecommunication

    1 week ago

    Singapore IITMATRIX PTE. LTD. Full time

    **Job Description**: Support Avaya UC and CC implementation and operations Support NICE recording solutions implementation and operations Support IP Telephony, VLAN, LAN and WAN L2 Telecom Engineer will support the following: Avaya Comms Mgr Avaya Session Mgr Avaya System Mgr Avaya Aura Messaging Call Accounting Avaya CMS Avaya Utility Server Avaya...