Telecommunications Network Specialist

1 day ago

Singapore beBeeFieldEngineer Full time

Job Description

As a Field Engineer at MyRepublic, you will play a crucial role in expanding our presence in the market, focusing on Information and Communication Technologies (ICT) and Telecommunications. Fresh graduates are encouraged to apply.

  • Provide technical service and customer support during field visits
  • Perform onsite installation, troubleshooting, maintenance, testing and verification tasks as provided in work order
  • Recommend customers with solutions to resolve and enhance customers' network and infrastructure
  • Work closely with Sales Teams and Post-Sales Teams to ensure maximum success rates, reduce repeat visits
  • Drive service success that improves customer satisfaction, maximizes customer retention with superior customer experience
  • Build positive relationships with customers
  • Produce timely and detailed service reports

Required Skills & Qualifications

  • Fresh graduate from Polytechnic, Diploma or higher in Telecommunications, ICT, Networking and IT-related disciplines
  • Interested in field services work at customers' sites
  • Keen interest to learn and pick up knowledge of various common commercial brands of network-related hardware (e.g., CISCO, Ubiquiti, ASUS, etc.)
  • Keen interest to pick up fibre network setup
  • Keen interest to pick up VOIP, SIP services
  • Keen interest to pick up Firewall, L2, VPN, and other network solutions
  • Self-starter to deliver desired customer service experiences
  • Ability to work alone without minimum supervision
  • Ability to work on standby shift duties (on emergency call services)

Benefits

  • Exciting opportunities to create and grow in a rapidly growing organization
  • Amazing colleagues and culture that encourages individuals to do their best work while staying authentic and true to themselves
  • A work culture that puts individual needs at its core: we focus on outcomes and believe that you can deliver your best work, working anywhere, anytime
  • Wellness first : we believe that wellness goes beyond team celebrations and birthday parties. Our holistic approach to wellness gives you opportunities to recharge, connect and explore, at and outside work

Others

  • 1 day of wellness leave every quarter for you to take care of your health and wellbeing and explore your personal passions
  • 20 days to work from anywhere each year, allowing you more flexibility to explore and connect with your interests while delivering work you will be proud about

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