Workplace Service Desk Analyst

Singapore, Singapore Contract Entry Level **Job Function**: **Industries**: **Contact Recruiter**: Michelle Lu -ITCS 10654 **Overview**: We are currently looking for Service Desk Analyst to join our team in Singapore providing Level 1 Technical helpdesk support via voice call, supporting our client based in US. **Responsibilities**: - Provide Service...

As a Service Desk Analyst, you will be responsible for providing first-class technical support to our internal customers. Your key responsibilities will include:Provide timely and effective technical support via phone, email, and webchat, managing the end-to-end customer experience with empathy and professionalism.Perform first and 1.5-level troubleshooting...

**Responsibilities**: - Deeply understand the Workplace system architecture and integration components. - Engage with potential customers and key internal/external contacts to understand their business objectives and demonstrate the value proposition of Workplace. - Deliver customized pre-sales technical presentation and product demonstrations to customers...

Perm, Hybrid Work ArrangementAt least 2-3 years of IT Helpdesk/Service Desk experience and at least 6 months experience within a professional services environment (legal, accounting, consulting, or similar).Strong troubleshooting skills with knowledge of laptops, mobiles, and core applications.Familiarity with Microsoft Office 365 products is essential.We...

**Allen & Overy** Allen & Overy is a leading global law firm operating in over thirty countries. By turning our insight, technology and talent into ground-breaking solutions, we’ve earned a place at the forefront of our industry. Our lawyers are leaders in their field - and the same goes for our support teams. Ambitious, driven and open to fresh...

Job Description Perform first level troubleshooting on all reported incidents and escalate incidents to 2nd level resolver groups as per work instructions. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level Maintain ownership of cases and follow-up on reported issues until closure and gather...

Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies...

**JOB PURPOSE** Ensure that Acuutech delivers an effective and efficient service, ensures customer problems and issues are resolved promptly and in a timely manner to enable client satisfaction. To conduct remote support ensuring a professional image is always conveyed. Develop and maintain a relationship with every client to maximise future revenue...

Join to apply for the Senior Data Scientist role at The Trade Desk 2 days ago Be among the first 25 applicants Join to apply for the Senior Data Scientist role at The Trade Desk Get AI-powered advice on this job and more exclusive features. WHO WE ARE LOOKING FOR:At The Trade Desk, the Data Science team is responsible for transforming our hundreds of...

must have an extensive customer service background. The Service Desk Analyst possesses a good understanding of legal environment priority requirements. The core work hours are Monday through Friday, 40 hours per week (8 hours per day, with one hour for lunch), to be worked between the hours of 5am to 2pm. In addition to regular This is a remote role with...