Customer Support Associate
2 weeks ago
Company description: National Healthcare Group Polyclinics Job description: What you'll do as a Customer Support AssociateServing as the voice of our institution, you will be integral to deliver exceptional customer service. You will attend to customer's enquiries and appointment requests via phone calls, email correspondence and live chat in a prompt and professional manner. You will need to liaise with internal and external departments or escalate problems tactfully to facilitate the effective resolution of problems when necessary. Profile description: Skills crucial to success in this roleAt least 1 year of professional customer service experience in a call centre will be preferred Excellent communication skills and telephone etiquette Passion for service excellence Computer literate, with good typing and active listening skills Ability to attend to enquiries from Mandarin-speaking customers will be an advantage A strong team player and able to work in a fast-paced and dynamic environment Able to commit to 5.25 days (Alternate Saturday) workweek schedule; Staff will be rostered to work on half day Saturday schedule Note: This position will be required to undergo training at Woodlands Polyclinic for 3 to 4 months. This position will ultimately be based in StarHub Green (Nearest MRT: Macpherson). Candidates with relevant years of experience could be considered for a senior role. Preferred QualificationGCE 'O'/'A' Level or Diploma (Polytechnic)Why you should join usNational Healthcare Group Polyclinics is under the National Healthcare Group, a leader in public healthcare in Singapore and recognized at home and abroad for the quality of its medical expertise and facilities. Become a part of the group where you will be offered a diversity of career options and advancement opportunities in different institutions within the NHG clusters. We care for our employees and foster a culture anchored on our core values as shown below: People-Centredness: We value diversity, respect each other and encourage joy in work. Integrity: We commit ourselves to the highest standards of ethical conduct. Compassion: We care with love, humility and empathy. Stewardship: We are responsible for the care of our people, patients and population. We ensure our employees' wellbeing is taken care of while giving their best at work. #J-18808-Ljbffr
-
Therapy Support Associate
7 days ago
Singapore STROKE SUPPORT STATION Full timeOur Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment. Clinical Duties Carry out prescribed therapeutic...
-
Therapy Support Associate
1 week ago
Singapore Stroke Support Station Full timeOur Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment. Clinical Duties Carry out prescribed therapeutic...
-
Therapy Support Associate
6 days ago
Singapore STROKE SUPPORT STATION Full time $40,000 - $60,000 per yearOur Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment. Clinical Duties Carry out prescribed...
-
Therapy Support Associate
5 days ago
Singapore STROKE SUPPORT STATION Full timeRoles & Responsibilities Our Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment. Clinical Duties Carry out...
-
Therapy Support Associate
7 days ago
Singapore Stroke Support Station Ltd Full timeOverview Our Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment. Clinical Duties Carry out prescribed...
-
Customer Support Associate
1 week ago
Singapore Convera Full timeCustomer Support Associate – Singapore As a Customer Support Associate with Convera based in our Singapore office, you will be responsible for providing best-in-class care to Convera's clients, from first contact through to resolution, utilizing multiple channels (phone, email, chat). This is a hybrid role, split between our central Singapore office...
-
Customer Support Director
24 hours ago
Singapore ATR EASTERN SUPPORT PTE LTD Full timeOur customers’ success is our success. ATR Customer support strive to ensure customers’ operating needs are being met at the highest level. Having strong relationships and deep understanding of customers operations are of significant value to us. As Customer Support Director, your objective will include: - Developing strong understanding of customer...
-
Customer Support Associate
7 days ago
Singapore Homage Care Full time**Open Position: Customer Support Associate** **Location**:Singapore **Type**:Contract **Role Description** Homage is seeking a Customer Support Associate who enjoys working with the people at the heart of Homage: our Customers and Care Professionals. Working in the Singapore Operations team, we're focused on building a community of dedicated caregivers,...
-
Customer Support-Associate
6 days ago
Singapore omroncorpo Full time $3,000 - $6,000 per yearAbout OMRONFounded in 1933, OMRON has come a long way since and has evolved to become an organization committed to creating new social values. Today, In the APAC region, OMRON has a strong presence in Industrial Automation, Healthcare, and Device & Module Solutions. Let's begin the exciting journey of Shaping Future 2030 together with usAbout OMRON...
-
Customer Support Associate
2 weeks ago
Singapore ATA (JURONG) MEDICAL PTE. LTD. Full time $30,000 - $60,000 per yearPosition Overview:The Customer Support Associate will support the operations team in managing administrative and client-facing tasks for health screening projects.Key Responsibilities:Appointment Scheduling & Coordination:Schedule and confirm patient appointments via phone, email, and online systems.Coordinate screening requirement between corporate clients...
