Customer Support Associate
5 days ago
Customer Support Associate – Singapore As a Customer Support Associate with Convera based in our Singapore office, you will be responsible for providing best-in-class care to Convera's clients, from first contact through to resolution, utilizing multiple channels (phone, email, chat). This is a hybrid role, split between our central Singapore office (minimum 2 days per week) and work from home. Working hours are Monday to Friday, 8:30am – 5:30pm or 9:00am – 6:00pm. Responsibilities Deliver friendly and professional service to customers through inbound, outbound and eService channels in a high-volume, fast-paced environment, utilizing phone and email. Quickly identify and solve problems of diverse scope on the spot. Drive first contact resolution while identifying barriers to excellent service and work towards eliminating them. Understand regulatory requirements and how Convera's policies and processes support our customers and our obligations. Work on projects and assist with business improvements as required. Required Skills and Qualifications Essential – A minimum of 1 year's related experience, providing excellent customer service by phone and email. Industry experience is not restricted. Essential – Fluent English language skills; office language is English. Essential – Singapore Permanent Resident or Citizen to be considered for this role. Preferred – Mandarin or Cantonese language skills, as some clients prefer to converse in these languages. Customer service attitude, empathetic nature and willingness to help. Strong written and verbal communication skills; ability to explain complex information clearly to customers and internal stakeholders. Attention to detail and accuracy in communication. A passion for best-in-class customer care and a customer champion mindset. Strong problem-solving and conflict-resolution capabilities. Ability to learn and adapt quickly to new technology and processes. About Convera Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led
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Therapy Support Associate
5 days ago
Singapore Stroke Support Station Full timeOur Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment. Clinical Duties Carry out prescribed therapeutic...
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Therapy Support Associate
3 days ago
Singapore STROKE SUPPORT STATION Full timeOur Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment. Clinical Duties Carry out prescribed therapeutic...
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Sales & Service Associate
2 weeks ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Sales & Service Associate
2 weeks ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Sales & Service Associate
2 weeks ago
Singapore Marriott Customer Engagement Centre Full timeCOMPANY DESCRIPTION Marriott International is the worlds largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you? [Location: 238B Thomson Road #14-01 Novena Square Tower B Singapore...
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Therapy Support Associate
1 day ago
Singapore STROKE SUPPORT STATION Full time $40,000 - $60,000 per yearOur Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment. Clinical Duties Carry out prescribed...
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Therapy Support Associate
19 hours ago
Singapore STROKE SUPPORT STATION Full timeRoles & Responsibilities Our Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment. Clinical Duties Carry out...
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Therapy Support Associate
3 days ago
Singapore Stroke Support Station Ltd Full timeOverview Our Therapy Support Associate plays a vital role in supporting therapists before, during, and after therapy sessions, ensuring seamless service delivery. This position is integral to the administration and operations of the department, contributing to a safe, effective, and efficient therapeutic environment. Clinical Duties Carry out prescribed...
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Associate, Customer Support
2 weeks ago
Singapore Gemini Full time $70,000 - $120,000 per yearAbout the CompanyGemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to...
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Customer Support Associate
2 days ago
Singapore Homage Care Full time**Open Position: Customer Support Associate** **Location**:Singapore **Type**:Contract **Role Description** Homage is seeking a Customer Support Associate who enjoys working with the people at the heart of Homage: our Customers and Care Professionals. Working in the Singapore Operations team, we're focused on building a community of dedicated caregivers,...
