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Global Operations Expert

1 week ago


Singapore Secretlab Full time

Secretlab is an international gaming chair brand with a presence in over 60 countries.

About the Role

We are seeking a skilled Global Operations Expert to join our world-class Operations team. As a key member of our global control center, you will be responsible for optimizing operational processes and driving continuous improvement.

Your primary focus will be on identifying areas of inefficiency and implementing data-driven solutions to enhance operational efficiency. You will work closely with regional teams to troubleshoot key issues and develop effective solutions.

The ideal candidate will have a proven track record of managing projects from design to delivery, with experience in analyzing internal and external operational performance using defined KPIs.

Key Responsibilities:

  • Conduct audits on operational processes and identify areas for improvement
  • Manage global projects and drive effective project implementation
  • Collaborate across functions to improve operational efficiency
  • Analyze internal and external operational performance using defined KPIs

Requirements:

  • Bachelor's degree in Business Analytics, Engineering, Logistics & Supply Chain, or equivalent
  • At least 3-4 years' experience in operations-related roles, preferably in ecommerce-centric organizations
  • Proven problem-solving skills in high-volume operations environments
  • Intermediate proficiency in business tools such as Microsoft Excel, Google Sheets, and SQL