Operations Efficiency Expert

2 days ago


Singapore The GMP Group Full time
Operations Efficiency Expert - The GMP Group

We are seeking a highly analytical and organized individual to join our team as an Operations Efficiency Expert. Key responsibilities include process improvement, audit management, and customer interaction.

The successful candidate will possess a relevant diploma and have 1-2 years of experience in QA/QM roles. Proficiency in Microsoft Office and knowledge of Statistical Process Control (SPC) are necessary.

The ideal candidate will be able to work independently and collaboratively, communicate effectively, and adapt to a cleanroom environment.

Key Responsibilities:
  • Conduct process improvement projects and develop implementation plans
  • Manage customer audits and prepare checklists according to PMP guidelines
  • Liaise with production teams on non-conformance meetings
  • Investigate customer claims and provide data analysis support
  • Troubleshoot process and environmental issues
  • Maintain compliance with ISO standards and 5S principles


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