Senior Hotel Operations Manager
7 days ago
The Senior Hotel Operations Manager plays a crucial role in ensuring the optimal performance of the hotel. As a key member of the management team, you will be responsible for driving guest satisfaction and employee engagement.
About the RoleWe are seeking an experienced and dynamic Senior Hotel Operations Manager to oversee the day-to-day operations of our hotel. The successful candidate will have a proven track record in managing high-performing teams and driving business results.
Main Responsibilities- Develop and implement strategies to achieve optimal guest satisfaction and employee engagement.
- Lead and motivate the hotel team to deliver exceptional service and results.
- Manage the implementation of Standard Operating Procedures (SOPs) to ensure consistency and efficiency across all departments.
- Coordinate planning and execution of activities across various departments, including sales, marketing, and human resources.
- Prepare and present regular financial reports to senior management, highlighting key performance indicators and areas for improvement.
- Minimum 5 years of experience in hotel operations, with a proven track record in leadership and management.
- Degree in Hospitality Management or related field.
- Strong analytical and problem-solving skills, with the ability to make informed decisions.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and stakeholders.
€60,000 - €80,000 per annum, depending on experience.
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