Account Management Associate
1 week ago
We are seeking an experienced Account Management Associate to join our team As a key member of our support services, you will be responsible for managing customer relationships, resolving issues, and achieving business objectives.
About the Role:
• Build and maintain strong relationships with existing and prospective customers, driving growth and revenue.
• Resolve customer queries and issues efficiently, ensuring high levels of satisfaction.
• Maintain accurate records of customer interactions, including emails, calls, and meetings.
• Collaborate with internal stakeholders to achieve business objectives.
• Perform other duties and responsibilities as assigned by senior management.
Requirements:
• A minimum of 1-2 years relevant working experience in a customer-facing role. Fresh graduates in related fields will also be considered.
• Proficiency in Microsoft Office (Word and Excel) and use of accounting software is essential for this role. Good interpersonal and time management skills are also highly valued.
• Independent, meticulous, and responsible individuals with a strong work ethic are encouraged to apply.
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