Director of Academic Operations

3 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time
Job Overview

This role is responsible for leading the academic arm of the Undergraduate Programmes Office in critical functions of programme management and development, stakeholder engagement, and support to Management.

Key Responsibilities
  • Programme Management and Administration
    • Oversee management and operations relating to graduation certificates and awards, scholarships, grants, and student aid.
    • Oversee management and reporting for various accreditations.
    • Responsible for student discipline by collaborating with the School Academic Integrity Office to investigate academic violations and student misconduct.
  • UPO Office Administration
    • Review, recommend, and drive process improvements to academic operations in terms of structure, systems, programme implementation, and digital transformation initiatives.
    • Oversee UPO Finance and HR tasks.
    • Oversee the conceptualization, development, and implementation of new policies and guidelines for good data and office governance.
  • Stakeholder Engagement
    • Oversee analytics and reporting for management and institutional decision-making.
    • Act as liaison between school and students, faculty, and university administration.
    • Engage and connect with stakeholders – serve as conduit for student, faculty, and industry partner feedback on academic matters.
  • Admissions Management
    • Oversee processes of applications, offers, and matriculation of students into NBS programmers.
    • Collaborate with Assistant Director (Student Services) on outreach and marketing efforts.
  • Support to Associate Deans
    • Work with UPO Lead and Associate Deans to drive academic initiatives and operations of the NBS Undergraduate Programmes Office.


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