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Professional Insurance Support Consultant

2 weeks ago

Singapore Recruit Express Pte Ltd Full time
Customer Service Representative Role

We are an equal opportunities employer and welcome applications from diverse candidates. The successful candidate will be responsible for delivering exceptional customer service to our clients, ensuring seamless communication, and driving business growth.

Your key responsibilities will include:

  • Outbound calls to persuade renewal customers to renew their personal insurance policies
  • Client needs evaluation and tailored responses to meet expectations
  • Accurate record-keeping of client interactions and transactions
  • Meeting KPIs for individual and team performance
  • Cross-functional collaboration to achieve business objectives and improve processes
  • Additional duties assigned by the manager or supervisor

This full-time/contract 12-month position offers a competitive salary and benefits package, including up to $ bonus. Our working hours are from Monday to Friday, 9 AM to 6 PM.