You Tube Escalations Manager

6 days ago


Singapore Google Full time
About the Role

We're seeking a highly skilled You Tube Escalations Manager to join our dynamic team. As a key member, you'll be responsible for managing critical social alerts and escalations, working closely with cross-functional teams to craft external communications and resolve issues.

This is an exceptional opportunity to drive continuous improvement by identifying opportunities for enhancing the user experience, external communications, and internal escalation protocols.

  • Manage critical social alerts and escalations
  • Work closely with PR, Trust & Safety, Product, and Engineering teams
  • Craft external communications and resolve issues
  • Drive continuous improvement


  • Singapore Google Full time

    Social Communications and Escalations Manager, You Tube Operations (Korean, English)About the job You Tube's user base is growing and changing, presenting unique challenges and opportunities to support over a billion monthly users globally. Fast-paced, dynamic, and proactive, the You Tube Support team provides seamless, brilliant support to our content...


  • Singapore Google Full time

    Social Communications and Escalations Manager, You Tube Operations Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes. Minimum Qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience in journalism, public relations, internal or executive...


  • Singapore Google Full time

    Job DescriptionWe are seeking a highly skilled Social Communications and Escalations Manager, experienced in managing social media escalations and external communications for our YouTube platform. As a member of our team, you will be responsible for analyzing top issues facing our users and content creators, working with cross-functional teams to resolve...


  • Singapore Google Full time

    ResponsibilitiesYou will be responsible for:Managing critical social alerts and escalations, working closely with Public Relations, Trust & Safety, Product, and Engineering teams.Triage and handle a wide range of escalations, including platform outages, technical issues, creator support requests, high-profile social media complaints, and executive...


  • Singapore Google Full time

    Partner Operations Manager (English, Korean)Apply Note: Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Minimum Qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience in a technical project management or a customer-facing role....


  • Singapore Google Full time

    Key ResponsibilitiesThe successful candidate will have:Triage and handle a wide range of escalations, including platform outages, technical issues, creator support requests, high-profile social media complaints, and executive concerns.Be a subject matter expert on You Tube, Creator, and Industry social media conversations, contributing valuable insights to...


  • Singapore LIGHTWAY HR CONSULTANCY PTE. LTD. Full time

    Roles & ResponsibilitiesOn behalf of our client, we are looking for Lift/Escalator technicians to join them.Responsibilities :1) To carry out routine maintenance on assigned lifts and escalators2) Attend to safety and breakdowns of equipment3) Any other assigned dutiesFor more senior technicians,1) Assist the manager/senior engineer in any technical aspect...


  • Singapore FACEBOOK SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesEvery day, people come to Meta's family of apps to connect with friends and family, discover what's going on in the world, interact with businesses, find potential customers, and build community. Meta's Global Operations team exists to help them.Within Global Response Operations, our Community, Regulatory, & Legal Specialized...


  • Singapore The GMP Group Full time

    Key ResponsibilitiesThe Laboratory Operations Specialist will provide operational support to our laboratory team at The GMP Group. Key responsibilities include:Receiving laboratory specimens through the pneumatic tube delivery system and over the counter, rejecting those unsuitable for analysis.Operating the Laboratory Information System to perform tasks...


  • Singapore Google Full time

    Social Communications and Escalations Manager, YouTube (Korean, English)Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Minimum Qualifications Bachelor's degree or equivalent practical experience. 2 years of experience in journalism, public relations, internal or...


  • Singapore The GMP Group Full time

    About the RoleThe Clinical Support Associate is a key position within our laboratory team at The GMP Group. As a Clinical Support Associate, you will be responsible for providing clinical support services to our customers.You will receive laboratory specimens through the pneumatic tube delivery system and over the counter, rejecting those unsuitable for...


  • Singapore Google Full time

    Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes. Minimum Qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience in a management consulting, sales operations, business strategy, investment banking, venture capital, or private equity role, or...


  • Singapore Google Full time

    Experience completing work as directed, and collaborating with teammates; developing knowledge of relevant concepts and processes. Minimum Qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience in a management consulting, sales operations, business strategy, investment banking, venture capital, or private equity...


  • Singapore CT ELEVATOR PTE. LTD. Full time

    Roles & ResponsibilitiesInstalls, maintains, and repairs elevator / escalators equipment, controls, lighting and circuits. Ensures work is in accordance with relevant codesMaintains and repairs elevators, escalators, and similar equipment Troubleshoots and locates malfunction in brakes, motors, switches, and signal and control systems using test equipment....


  • Singapore CT ELEVATOR PTE. LTD. Full time

    Roles & ResponsibilitiesInstalls, maintains, and repairs elevator / escalators equipment, controls, lighting and circuits. Ensures work is in accordance with relevant codes Maintains and repairs elevators, escalators, and similar equipment Troubleshoots and locates malfunction in brakes, motors, switches, and signal and control systems using test...


  • Singapore The GMP Group Full time

    Job DescriptionWe are seeking a highly skilled Laboratory Operations Specialist to join our team at The GMP Group. In this role, you will be responsible for receiving laboratory specimens and operating the Laboratory Information System to perform various tasks.You will receive laboratory specimens through the pneumatic tube delivery system and over the...


  • Singapore Google Full time

    Social Communications and Escalations Manager, YouTube (Korean, English)Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Minimum Qualifications Bachelor's degree or equivalent practical experience. 2 years of experience in journalism, public relations, internal...


  • Singapore Google Full time

    Social Communications and Escalations Manager, YouTube Operations Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa. Bachelor's degree or equivalent practical experience. 2 years of experience in journalism, public relations, internal or executive communications, or a...


  • Singapore Muhammadiyah Association Full time

    Roles & ResponsibilitiesJob Location : Blk 10 Eunos CrescentJOB DESCRIPTIONPersonal and Psychosocial Care Provides support to seniors in basic activities of daily living (BADL), including assistance with personal hygiene and transfer. Identify care needs of seniors such as dietic needs and other areas relating to well-being of elders. Nursing Support ...


  • Singapore Muhammadiyah Association Full time

    Roles & ResponsibilitiesJob Location : Blk 10 Eunos CrescentJOB DESCRIPTION Personal and Psychosocial Care Provides support to seniors in basic activities of daily living (BADL), including assistance with personal hygiene and transfer. Identify care needs of seniors such as dietic needs and other areas relating to well-being of elders. Nursing Support ...