VisionPLUS 10 Flex Technical Specialist

2 weeks ago


Singapore beBeeSupport Full time $4,000 - $8,000
Production Support Engineer for VisionPLUS 10 (Flex)

We are seeking a Production Support Engineer for VisionPLUS 10 (Flex) to join our team. This role will involve monitoring, triaging, and resolving first-level issues across VisionPLUS 10 modules.

About the Role

The successful candidate will be responsible for monitoring application and batch job alerts related to VisionPLUS 10 (Flex). They will perform daily health checks and validations across modules like CMS, FAS, TRAMS, ITS, etc.

  • Monitor application and batch job alerts
  • Perform daily health checks and validations

In addition, they will handle initial triage of incidents and user tickets. The candidate will provide quick fixes and workarounds for known issues, maintain SOP documentation and knowledge base for recurring issues, and escalate unresolved or complex problems to L2/L3 teams.

Key responsibilities include:

  • Handle initial triage of incidents and user tickets
  • Provide quick fixes and workarounds for known issues
  • Maintain SOP documentation and knowledge base
  • Escalate unresolved or complex problems to L2/L3 teams
About Us

This is an exciting opportunity to join our team and contribute to the success of our organization.



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