Dessert Operations Leader

1 week ago

Singapore beBeeManager Full time $40,000 - $60,000

Unlock your potential as a leader in our Japanese Dessert Brand

Job Description:

We are seeking an experienced and motivated Outlet Manager to join our team.

  • Prepare high-quality beverages and desserts for our customers.
  • Provide exceptional customer service by taking orders and serving with a smile.
  • Oversee the daily operations of our dessert stall, ensuring seamless opening and closing procedures.
  • Maintain a clean and organized workspace, adhering to basic housekeeping standards.

Key Requirements:

  • Proven ability to work independently with minimal supervision.
  • Excellent communication and interpersonal skills to interact with customers and colleagues.
  • Able to thrive in a fast-paced environment, prioritizing tasks effectively.
  • Creative problem-solving skills to drive business growth and improve processes.
  • Demonstrated teamwork and collaboration skills, with a willingness to support colleagues.
  • Positive attitude and strong work ethic, with a commitment to delivering exceptional results.
  • Training provided for successful candidates.
Required Skills and Qualifications:
  • Leadership: Develop and implement effective strategies to drive business growth.
  • Quality Control: Ensure high-quality products and services meet customer expectations.
  • Customer Experience: Deliver exceptional customer experiences through personalized service.
  • Housekeeping: Maintain a clean and organized workspace, adhering to industry standards.
  • Inventory: Manage inventory levels effectively, minimizing waste and maximizing efficiency.
  • Purchasing: Source high-quality materials and supplies to support business operations.
  • Compliance: Ensure adherence to relevant laws, regulations, and industry standards.
  • Cashiering: Process transactions accurately and efficiently, maintaining a secure and confidential environment.
  • Customer Satisfaction: Foster long-term relationships with customers through consistent delivery of high-quality products and services.
  • Team Player: Collaborate with colleagues to achieve common goals and objectives.
  • Customer Service: Provide exceptional customer service, addressing concerns and resolving issues promptly.
  • Scheduling: Manage schedules effectively, ensuring adequate staffing levels to meet customer demands.
  • Able To Work Independently: Demonstrate self-motivation and discipline, working effectively with minimal supervision.
  • Japanese: Fluency in Japanese language is desired but not mandatory.
  • Hospitality: Deliver exceptional hospitality experiences, exceeding customer expectations.

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