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Sales Operations Specialist

2 months ago

Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full time
Job Summary

We are seeking a highly skilled Sales Operations Specialist to join our team at MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD. The ideal candidate will have a strong background in sales operations, revenue planning, and process improvement.

Key Responsibilities
  • Support Business Growth: Collaborate with the sales team to develop and implement best-in-class operations across revenue planning and sales enablement.
  • System Navigation and Escalation: Provide timely and accurate support to the sales team on system-related issues, ensuring seamless day-to-day operations.
  • Troubleshooting and Technical Support: Identify and resolve system issues, escalating complex problems to the technical team as needed.
  • Process Development and Improvement: Develop subject matter expertise in sales processes and systems, identifying areas for improvement and proposing solutions.
  • System Feature Development and Process Optimization: Collaborate with the technical team to design and implement system features and process improvements.
  • Operational Metrics and Reporting: Develop and maintain operational metrics and reporting to analyze operational success and pain points.
  • Stakeholder Management: Work closely with cross-functional teams, owning communication and stakeholder management.
Requirements
  • Education and Experience: Bachelor's degree with at least 2 years of experience in a relevant position.
  • Technical Skills: Familiarity with major sales CRM platforms, order management systems, and ads platforms.
  • Analytical and Communication Skills: Excellent analytical and communication skills, with the ability to prioritize multiple projects and tasks.