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Hotel Front Office Associate

2 months ago

Singapore MGH HOSPITALITY PTE. LTD. Full time
Hotel Front Office Associate

We are seeking a highly skilled and detail-oriented Hotel Front Office Associate to join our team at MGH Hospitality PTE. LTD. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing room assignments, and ensuring a seamless check-in and check-out experience for our guests.

Key Responsibilities:
  • Perform check-in and check-out duties in accordance with hotel standards
  • Update guest information in our property management system
  • Filing and storage of guest registration cards
  • Checking and charging of daily arrivals and departures
  • Performing daily room inspections and reporting any issues
  • Preparing and sending daily hotel reports to relevant parties
Requirements:
  • Excellent communication and organizational skills
  • Fluency in English is a must
  • Previous work experience as a hotel front desk agent or similar role is preferred
  • Commitment to work a 5-day work week including shifts and weekends
  • Experience with property management software and online travel agent websites is an advantage

We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest service, we encourage you to apply for this exciting opportunity.