Air Import Agent
6 days ago
Job Summary
As an Air Import Agent at Expeditors, you will play a critical role in ensuring the timely arrival of freight and providing exceptional customer service. Your primary responsibility will be to monitor freight shipments and ensure that all necessary documents are prepared and delivered to customers in a timely manner.
Key Responsibilities
- Monitor and track freight shipments to ensure timely arrival and accurate delivery
- Prepare and deliver shipping documents to customers, ensuring compliance with all relevant regulations and directives
- Communicate with customers and internal stakeholders to resolve any issues or concerns related to freight shipments
- Ensure that all paperwork and documentation is accurate and complete, meeting customer and regulatory requirements
- Collaborate with internal teams to ensure seamless execution of freight shipments and customer service
- Identify and implement process improvements to enhance customer satisfaction and operational efficiency
Requirements
- Tertiary education with 1 year of working experience; fresh graduates are also welcome
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders
- Strong problem-solving skills and ability to work in a fast-paced environment
- Fluent in written and spoken English
- Ability to work independently and as part of a team
What We Offer
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive compensation package
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