Excellent Customer Support Specialist Opportunity

6 days ago

Singapore beBeeCustomerService Full time $3,000 - $3,300

Job Summary:

We are seeking an experienced Customer Service Officer to join our team. As a key member of our customer-facing department, you will be responsible for providing exceptional support to customers through various channels, including phone and in-person interactions.

Main Responsibilities:

  • Deliver outstanding customer service by responding to customer inquiries and resolving issues in a timely and professional manner.
  • Schedule daily services and repairs for technicians to ensure seamless delivery of customer services.
  • Collect service fees, track unpaid bills, and follow up on payments to maintain accurate financial records.
  • Update service records with customer service systems and prepare Quality Claims Reports (QCR) to ensure quality control measures are in place.
  • Monitor parts and products under QCR until the replacement part arrives, ensuring minimal disruption to customer services.
  • Foster effective communication with Quality Assurance (QA) to address any service-related quality issues promptly.
  • Maintain organized and up-to-date files and records within the Customer Service Department.
  • Create a welcoming atmosphere in the showroom, ensuring it remains clean and well-maintained at all times.
  • Provide product information, service fees, and promotional details to customers to enhance their overall experience.
  • Pursue high service standards and meet Key Performance Indicators (KPIs) to drive business growth and success.

Requirements:

  • NITEC or equivalent qualification in any field.
  • 1-2 years of experience in customer service or a call center environment.
  • Excellent interpersonal and communication skills to effectively interact with customers, colleagues, and stakeholders.

How to Apply:

  • Submit your application by clicking the APPLY button below.
  • Email your resume to the provided contact email address.

Application Process:

We value each application and ensure every resume is carefully reviewed. Our efficient application process typically concludes within 3 working days. If you do not receive communication from us within this timeframe, it may indicate that your application has not been shortlisted by our client. We recommend continuing your job search to maximize your opportunities.

  • High-Performance Desktop Support Specialist

    1 week ago

    Singapore beBeeDesktop Support Specialist Full time

    Unlock a world of opportunities as a Desktop Engineer with our forward-thinking team Job Description: We are seeking a skilled and motivated individual to join our team as a Desktop Engineer. In this role, you will be responsible for providing desktop support to customers, addressing a range of IT topics and issues. Your primary goal will be to deliver...

  • Administrative Support Professional

    2 weeks ago

    Singapore beBeeAdministrative Support Specialist Full time $3,500 - $5,500

    Job Title: Support Coordinator","Administer and maintain accurate records of inventory, documents, and other critical information. Process invoices, manage billing schedules, and maintain accurate financial records. Answer telephone calls and respond to customer inquiries in a courteous and professional manner. Perform general administrative duties,...

  • Support Customers With Excellence

    2 weeks ago

    Singapore beBeeCommunication Full time $3,000 - $6,000

    We are seeking a skilled Customer Support Specialist to join our team.">The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess strong problem-solving abilities. Additionally, they should be proficient in using computer systems and have experience working with customers via various communication...

  • Excellent Customer Experience Opportunities

    5 days ago

    Singapore beBeeCustomerExperience Full time $4,000 - $6,000

    Job DescriptionWe are seeking a dedicated and skilled individual to join our team as a Customer Experience Specialist. As a key member of our customer-facing operations, you will play a vital role in delivering exceptional service to our clients and their customers.Your primary responsibilities will include handling phone call enquiries, providing accurate...

  • Excellent Customer Service Representative Opportunity

    6 days ago

    Singapore beBeeEngineering Full time $4,000 - $8,000

    Customer Service Specialist Job DescriptionWe are seeking a skilled Customer Service Specialist to provide exceptional support to our clients. This is an opportunity for a motivated and customer-focused individual to contribute to the success of the organization.Key Responsibilities:Providing before and after sales support for all products sold by the...

  • Career Opportunity: Customer Support Specialist

    1 week ago

    Singapore beBeeCustomerSupport Full time $2,800 - $3,400

    Unlock Your Potential as a Customer Support SpecialistAre you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy working with diverse teams?TDCX is seeking highly motivated individuals to join our growing team of customer support specialists. As a key member of our team, you will be responsible...

  • Customer Support Excellence Professional

    1 week ago

    Singapore beBeeExcellence Full time $80,000 - $120,000

    Job OpportunityWe are seeking a Customer Support Excellence Specialist to join our team.This role is responsible for delivering exceptional service to our valued customers. As a key liaison between customers and technical support, you will play a crucial role in driving improvements and ensuring excellence at every phase of the customer journey.Key...

  • Customer Support Specialist

    2 weeks ago

    Singapore beBeeCustomerSupport Full time $4,500 - $5,500

    Customer Support SpecialistWe are seeking an experienced Customer Support Specialist to join our team. The ideal candidate will have a proven track record of providing exceptional customer service and support.Responsibilities:Respond to customer inquiries in a timely and effective manner.Provide solutions to customer complaints and concerns.Collaborate with...

  • Customer Support Specialist

    1 week ago

    Singapore beBeeCustomerSupport Full time $2,500 - $4,500

    Job Title: Customer Support Specialist">We are seeking a skilled and customer-focused Career Professional to join our team as a Customer Support Specialist. As a key member of our support team, you will be responsible for providing exceptional customer service and support to our clients across various communication channels.The ideal candidate will possess...

  • Excellent Customer Support Specialist

    1 week ago

    Singapore beBeeCustomerService Full time $2,150 - $4,150

    Key Customer Service Representative RoleWe are seeking a skilled customer service representative to provide excellent support and drive our business forward.Key Responsibilities:Provide top-notch customer service and satisfactionTake and serve orders to customers with precision and speedEnsure restaurant cleanliness and hygiene standards are metMaintain...