Career Opportunity: Customer Support Specialist
7 days ago
Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and enjoy working with diverse teams?
TDCX is seeking highly motivated individuals to join our growing team of customer support specialists. As a key member of our team, you will be responsible for providing strategic solutions that address customer needs while ensuring clarity on existing issues.
Key Responsibilities:
- Provide timely and effective solutions to customer inquiries
- Ensure first contact resolution and effective follow-up with service partners and internal departments
- Deliver high-quality services to ensure maximum customer satisfaction
- Build sustainable relationships and engage customers through exceptional service
Required Skills and Qualifications:
- Strong time management skills and a motivated attitude to exceed expectations
- Excellent verbal and written communication skills in English
- Able to multitask, use information to tailor responses, and adapt to new systems
Benefits:
- Attractive remuneration package
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- A positive culture for you to thrive in
- Flexible working arrangements
Why Choose TDCX?
- Opportunity to work with a fast-growing award-winning BPO company
- Chance to collaborate with diverse people and develop valuable skills
- Environment that fosters innovation, creativity, and continuous improvement
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