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Lounge Hospitality Specialist

2 weeks ago

Singapore beBeeCustomerService Full time $3,500 - $4,500
Job Title: Lounge Service Crew Member

About the Role

This is a unique opportunity to work in a fast-paced environment, providing exceptional customer service and contributing to the overall success of our lounge.

You will be responsible for ensuring that all aspects of the lounge are well-maintained, including cleanliness, organization, and quality of food and beverage services.

We are looking for a team player who is adaptable, physically fit, and able to work in a dynamic environment with varying shifts, including weekends, holidays, and early/late hours.

If you have a strong work ethic, excellent communication skills, and a positive attitude, we encourage you to apply.


Key Responsibilities
  • Meet and greet lounge passengers positively and politely.
  • Clear plates and used cutlery from passengers' tables, promptly and efficiently.
  • Ensure the overall cleanliness of the lounge is well-maintained.
  • Answer questions about the menu, ingredients, or lounge offerings.
  • Promptly clean all tables, chairs, and sofas after passengers have vacated the area.
  • Replenish coolers and bar counters with necessary drinks and table accessories.
  • Assist in covering other job positions as required by the working situation.
  • Handle customer concerns or complaints professionally and escalate when necessary.

Qualifications & Skills
  • High school diploma or equivalent preferred.
  • Previous F&B or customer service experience is an advantage.
  • Strong communication and interpersonal skills.
  • Ability to work in fast-paced environments and manage time efficiently.
  • Positive attitude and strong work ethic.
  • Flexibility with shifts, including weekends, holidays, and early/late hours.

Benefits
  • Training will be provided, no experience needed.
  • Opportunity to work in a dynamic environment with a team-oriented culture.
  • Promotion opportunities within the company.