Customer Service Representative for a Reputed Bank

2 days ago


Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time
Job Title: Customer Service RepresentativeAbout the Role:

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative in a reputable bank.

Key Responsibilities:
  1. Inbound call handling for client accounts servicing, campaigns, products enquiries, and helpdesk enquiries;
  2. Fulfillment follow through on case handling and with customers;
  3. E nsure group compliance & control standards are observed and met in the execution of customers' enquiries, transaction requests, and maintaining confidentiality of Bank and customers' information;
  4. Overtime is required based on the work load;
Requirements:
  1. A minimum of ITE or 'O' levels qualification; candidates with any background experience in Call Centre, Banking or Customer Service (calls and correspondents) environment will be an advantage;
  2. A positive mindset with a


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