Senior Program Manager, International Expansions

2 weeks ago


Singapur, Singapore Amazon Asia-Pacific Holdings Private Limited Full time
About the Role

We are seeking a highly skilled and analytical Senior Program Manager to join our Mass Vendor Relations (MVR) team in Singapore. As a key member of our team, you will be responsible for leading the creation and optimization of processes that enable the commercial success of hundreds of product manufacturers and distributors in Singapore.

Key Responsibilities
  • Deliver critical business initiatives for our existing small and medium vendor base, including selection expansion, availability, vendor operational performance, marketing, and promotions.
  • Manage all aspects of such initiatives in association with our remote operations team, including workstream planning, requirements definition, key metrics definition, risk management, and communication.
  • Identify opportunities for vendors to grow their business, engage with teams to set up the right processes, and own business performance.
  • Analyze and dive deep on our business performance, identifying possible changes and presenting insights and recommendations to the leadership team.
  • Engage with Retail teams to share learnings and agree actions on joint complicated problems.
About the Team

We established the Singapore (SG) Mass Vendor Relations (MVR) program with the mission of centrally recruiting, onboarding, and managing Tier 2 vendors across all Retail Product Families (PF) in a scalable and cost-efficient way. The program aims to bring efficiency in Vendor Management, allowing Retail Vendor Managers (VMs) to focus on strategic brands and create a standardized and superior vendor experience (VX) for Tier 2 vendors.

Requirements
  • 5+ years of program or project management experience.
  • Experience using data and metrics to determine and drive improvements.
  • Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
Preferred Qualifications
  • 2+ years of driving process improvements experience.
  • Master's degree or MBA in business, operations, human resources, adult education, organizational development, instructional design, or related field.


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