Restaurant Operations Director

3 weeks ago


Singapore ROYAL SPEED HR PTE. LTD. Full time

Restaurant Operations Director Job Description

Roles & Responsibilities

  • Ensure the restaurant's good image and suggest ways to improve it
  • Manage operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly, and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils, and cleaning products
  • Familiarity with restaurant management software
  • Strong leadership, motivational, and people skills
  • Acute financial management skills
  • Proven customer service experience as a manager
  • Extensive food and beverage knowledge
  • Good leadership, meticulous, and resourceful
  • Mental resilience to operate in high-pressure environments
  • Diplomacy to defuse tense situations
  • Fluent communication in English
  • Flexible schedule, including weekends, evenings, and public holidays
  • Interaction with colleagues and customers from diverse backgrounds

Requirements

  • Restaurant management software proficiency
  • Excellent leadership and communication skills
  • Ability to work in a high-pressure environment
  • Familiarity with food and beverage industry


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