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2 weeks ago
As a Service Controller at Go-Ahead Singapore, you will be responsible for managing the CFMS system and addressing road performance issues. You will communicate effectively with Bus Captains and maintain a professional approach at all times.
- Ensure assigned services meet BSRF Standards, including EWT, FLBP, and OTA.
- Direct supervision to operate buses according to schedules and submit disciplinary reports when necessary.
- Recover lost mileages and assist Bus Captains in handling emergency situations on the road.
- Maintain a clear and concise record of all decisions and events that take place on allocated routes.
- Support ad-hoc unplanned bus bridging as per SOP.
- Adhere to workplace safety and health policies, practicing safe work procedures and safety rules.
To succeed in this role, you must possess at least a GCE O' Levels, Diploma, or Degree in any field. Prior working experience is advantageous, and you must be able to perform shift work. Excellent IT and communication skills are essential, and the ability to work in a fast-paced environment would be beneficial.
Go-Ahead Singapore is committed to providing a healthy, safe, and secure work environment to all employees. Please visit our website (www.go-aheadsingapore.com) for more details.
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