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Assistant Director of Residential Management

1 week ago

Singapore Nanyang Technological University Full time

Nanyang Technological University's Office of Campus Housing (OCH) is responsible for creating an optimal on-campus living environment for students and faculty.

OCH is seeking a Cluster Lead - Student Accommodation to join our team and contribute to delivering excellent services to residents of the University's student and faculty housing.

The ideal candidate will have a strong passion for delivering exceptional service, leadership experience, and a degree with more than 5 years of managerial working experience in relevant fields.

Key responsibilities include planning, managing, and overseeing hostel application processing, ensuring high-quality rooms for students' check-in, accurate billing, and collaboration with other departments and external vendors.

The incumbent will also engage student residents, plan communications, organize routine walkthroughs, lead investigations, and maintain records.

Having experience in student hostels, staff housing, or hospitality services would be advantageous for this role.