Guest Experience Associate

5 days ago


Singapore beBeeCustomerService Full time $4,000 - $6,000
Job Title: Guest Experience Associate

About the Role:

This is an exciting opportunity to join our team as a Guest Experience Associate. In this role, you will be responsible for providing exceptional customer service to our guests, ensuring their experience is memorable and enjoyable.

You will be the first point of contact for our guests, managing check-in and check-out processes, handling inquiries via phone, email, and in-person, and resolving any issues that may arise.

Your excellent communication and interpersonal skills will enable you to build strong relationships with our guests, while your attention to detail will ensure that all transactions are accurate and efficient.

In addition, you will be responsible for booking and confirming appointments using our scheduling software, providing detailed information on our services, packages, and promotions, and maintaining a clean and welcoming reception area.

To succeed in this role, you will need to have previous experience in customer service, preferably in a spa or hospitality background, and possess strong computer proficiency, including experience with booking software.

We offer a supportive and dynamic work environment, where you will have the opportunity to develop your skills and advance your career.


Key Responsibilities:
  • Greet guests and manage check-in/out processes
  • Handle inquiries via phone, email, and in-person
  • Book and confirm appointments using scheduling software
  • Provide detailed information on services, packages, and promotions
  • Maintain a clean and welcoming reception area

Requirements:
  • Previous experience in customer service, spa or hospitality background
  • Excellent communication and interpersonal skills
  • Professional and friendly demeanor
  • Strong computer proficiency, including experience with booking software

What We Offer:
  • A supportive and dynamic work environment
  • Opportunities for skill development and career advancement

Contact Information: Location: Bugis

  • Singapore beBeeCustomerService Full time $20,000 - $30,000

    Job Title: Guest Experience Associate">We are seeking a highly motivated individual to join our team as a Guest Experience Associate. This role plays a vital part in ensuring that travelers have a comfortable and enjoyable stay during their layovers.Key Responsibilities Include:Welcoming guests at the front reception counter and providing exceptional...


  • Singapore The Italian Alliance Full time

    We are looking for a Guest Experience Associate to provide high-quality service to our guests. Your goal will be to ensure our guests enjoy themselves and plan to come back to our facilities. You will address complaints and go the extra mile to make sure our guests are satisfied. In this role, you should be an excellent communicator who can stay positive...


  • Singapore beBeeService Full time $45,000 - $75,000

    Job Title:Guest Experience Associate Job Description:The Guest Experience Associate is responsible for ensuring that our guests receive exceptional service. This involves meeting and greeting guests, providing prompt and courteous service, and resolving any issues or concerns they may have during their stay. Meet and greet guests upon arrival and...


  • Singapore beBeeCustomerService Full time $40,000 - $60,000

    Job Title: Guest Experience AssociateWe are seeking a skilled and customer-focused individual to join our team as a Guest Experience Associate. In this role, you will be responsible for delivering exceptional service and ensuring that our guests have an unforgettable experience at our resort.Key Responsibilities:Provide personalized attention to guests,...


  • Singapore beBee Guest Full time

    Hotel Operations Manager Job Description">This role oversees the day-to-day functions of a hotel, ensuring smooth operations across all departments and striving for high levels of guest satisfaction. A Hotel Operations Manager plays a crucial part in maintaining efficient systems and processes that ensure seamless delivery of services to guests.">Guest...


  • Singapore beBeeCustomer Full time $2,500 - $4,000

    Job Title: Guest Experience Associate">This role is focused on delivering an exceptional experience for all guests visiting the venue.">Key Responsibilities:">Customer Interaction:">Serve as the first point of contact for all enquiries via phone, WhatsApp or in-person.">Provide clear, accurate information to guests and respond to their queries in a timely...


  • Singapore beBeeGuest Full time $3,500 - $5,500

    Job Title: Guest Experience AssociateThe ideal candidate will be able to work effectively in a team environment, prioritize tasks, and maintain a calm demeanor under pressure.Key Responsibilities:Meet and greet guests upon arrival, ensuring they feel welcome and valued.Assist guests with any inquiries or issues they may have during their stay.Provide...


  • Singapore MAVERICK GRP PTE. LTD. Full time

    **Retail & Guest Experience Associate (Full-Time)** We’re hiring a full-time **Retail & Guest Experience Associate**to manage front-of-house operations, support daily club activities, and contribute to a high-quality guest experience. **Key Responsibilities**: - Greet and assist guests, answer questions, and manage check-ins - Maintain cleanliness,...


  • Singapore Habyt Full time

    Join to apply for the Freelance Guest Experience Associate role at Habyt 1 day ago Be among the first 25 applicants Join to apply for the Freelance Guest Experience Associate role at Habyt Direct message the job poster from Habyt Bringing the best working experience to you at Habyt About The Job Housing is hard. One size rarely fits all, and it's a hell of...


  • Singapore beBeeGuestService Full time $2,500 - $4,500

    Key Role: Guest Experience AssociateWe are seeking an individual with exceptional communication skills and a passion for delivering outstanding customer experiences. This is an exciting opportunity to join our team as we continue to grow and improve our service standards.The successful candidate will be responsible for providing proactive support to guests...