Technical Support Specialist Wanted

7 days ago


Singapore beBeeSupport Full time $4,000 - $8,000

Job Opportunity

Technical Support Specialist Wanted

About the Position

We are seeking a highly skilled Technical Support Specialist to join our IT team. As a key member of our support team, you will be responsible for providing first-level technical assistance for Vision+ 10 applications.

Key Responsibilities:

  • Resolve technical issues and provide timely support to internal teams and external customers.
  • Monitor application performance and respond to alerts in a timely manner.
  • Collaborate with internal teams and external vendors to troubleshoot and resolve complex application issues.
  • Document support activities, resolutions, and maintain knowledge base articles to ensure seamless knowledge transfer.

Benefits:

As a Technical Support Specialist, you will have the opportunity to work with cutting-edge technology and contribute to the development of our IT infrastructure. You will also receive comprehensive training and professional development opportunities to enhance your skills and career growth.

Requirements:

To be successful in this role, you will need:

  • Strong technical skills and experience in supporting complex applications.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Knowledge of industry-standard tools and technologies.


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