Technical Support Specialist

2 weeks ago

Singapore PRISM Full time

As a technical support specialist provide technical support, advice, and assistance to consumers and businesses with technical, hardware, and software system problems. Specialists generally deal directly with the team and must effectively communicate answers in a way they can understand.

**Job description**:

- Handling electronic display (monitors and TV) hardware and PC Install and configure electronic display software and drivers
- Maintain and repair technological equipment or peripheral devices
- Perform repairing and diagnosing of monitors for customers
- Troubleshoot system failures or bugs and provide solutions to restore functionality
- Keep records of repairs and fixes for future reference
- Offer timely technical support and teach customers how to utilize monitors correctly
- Maintain existing stocks list (spare parts, RMAs and etc)
- Other Ad-Hoc duties
**Requirements**:

- Required language(s): English
- Minimum of 1 year (s) of working experience in the related field have advantage for this position.
- Training will be provided
**Why join us?**
- PRISM+ is a great place to push your career to the next level.
- At PRISM+, We operate with the shared values of integrity, quality and accountability in everything we do.
- PRISM+ work culture is built on collaboration and innovation as we believe that innovation and teamwork is our key value to success, and we practice it in everything we do.
- Exceptional learning and professional development opportunities.
- Our people are our brand, PRISM+ is where friendly, intelligent and forward-thinking people gather. This is a chance to work within a culture of camaraderie and grow your career the way you want. So, come for the big opportunities and stay for the people.

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