Customer Experience Specialist at RAPSYS TECHNOLOGIES PTE. LTD.
2 days ago
About the Role
We are seeking a highly skilled Customer Experience Specialist to join our team at RAPSYS TECHNOLOGIES PTE. LTD. in Suntec.
The successful candidate will be responsible for providing exceptional customer service, resolving issues efficiently, and maintaining a positive experience for clients.
This is a full-time role with a salary of approximately SGD 42,000 - 60,000 per annum, depending on experience.
Responsibilities
- Respond to calls from customers and provide first-level support to resolve issues promptly.
- Liaise with internal teams to ensure seamless issue resolution.
- Document incidents, escalate when necessary, and track follow-up actions.
- Perform outbound calls to users who request callback services.
- Handle emails as assigned by the team leader.
- Engage with customers through chatbots and respond to their queries effectively.
Requirements
- Candidate must have O-Level experience or equivalent.
- Excellent communication and listening skills.
- Ability to work on rotating shifts, including early mornings, evenings, and nights.
- Familiarity with MS Office applications.
What We Offer
- A competitive salary range of SGD 42,000 - 60,000 per annum.
- A supportive work environment with opportunities for growth and development.
- A chance to work with a dynamic team in the heart of Suntec.
-
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeWe are seeking a highly skilled Storage Administrator to join our team at RAPSYS TECHNOLOGIES PTE. LTD. The ideal candidate will have a strong background in storage management, with experience working with various storage systems and technologies.About the RoleThis is a critical role within our organization, responsible for managing, administering, and...
-
Customer Experience Specialist
6 days ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeJob OverviewRAPSYS TECHNOLOGIES PTE. LTD. is seeking an experienced Customer Experience Specialist to join our team.
-
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeWe are seeking a skilled Customer Service Expert to join our team at RAPSYS TECHNOLOGIES PTE. LTD.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment and provide top-notch customer service.Salary: $2,500 - $4,000 per monthJob Description:This role involves providing first call resolution to users who...
-
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeJob Title: Python Cloud DeveloperWe are seeking an experienced Python cloud developer to join our team at Rapsys Technologies PTE. LTD.Company Overview:Rapsys Technologies is a cutting-edge technology company dedicated to delivering innovative solutions in cloud computing and software development.Salary:The estimated annual salary for this position is...
-
Customer Experience Specialist
4 days ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeCompany OverviewRapSys Technologies PTE. LTD. is a dynamic organization committed to delivering exceptional customer experiences.Job Description:We are seeking a highly skilled Customer Experience Specialist to join our team. This role will focus on providing top-notch support to our clients, ensuring their issues are resolved promptly and efficiently.Key...
-
Customer Experience Manager
1 day ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeRapSys Technologies PTE. LTD. Job OpportunityAt RapSys Technologies PTE. LTD., we are seeking a highly skilled Customer Experience Manager to join our team. This role is perfect for individuals who are passionate about delivering exceptional customer experiences and have excellent communication skills.About the RoleThis is a full-time position that requires...
-
Customer Experience Coordinator
1 week ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeAbout the RoleAs a Customer Experience Coordinator at RAPSYS TECHNOLOGIES PTE. LTD., you will be the primary point of contact for customers, providing timely and effective solutions to their queries. Your role will involve handling inbound calls, responding to emails, and engaging with customers through our chatbot platform.The ideal candidate will possess...
-
Data Centre Infrastructure Specialist
1 week ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeAbout RAPSYS TECHNOLOGIES PTE. LTD.RAPSYS Technologies Pte. Ltd., a leading technology company, seeks an experienced Data Centre Infrastructure Specialist to join its team.
-
Senior Customer Experience Representative
6 days ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeJob Title: Senior Customer Experience RepresentativeCompany Overview:RAPSYS TECHNOLOGIES PTE. LTD. is a leading technology firm seeking a highly skilled Senior Customer Experience Representative to join our team. Estimated Salary Range: SGD 40,000 - SGD 60,000 per annum Job Description:We are looking for an experienced customer service professional who can...
-
Cyber Security Specialist
1 day ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeAbout RAPSYS TECHNOLOGIES PTE. LTD.RAPSYS TECHNOLOGIES PTE. LTD. is a leading provider of innovative solutions in the field of cyber security.We are currently seeking an experienced Cyber Security Specialist to join our team!Job Description:The Cyber Security Specialist will be responsible for implementing a comprehensive security architecture blueprint,...
-
Cloud Systems Operations Specialist
1 week ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeAbout RAPSYS TECHNOLOGIES PTE. LTD.RAPSYS TECHNOLOGIES PTE. LTD. is a dynamic organization seeking an exceptional Cloud Systems Operations Specialist. As part of our team, you will play a crucial role in ensuring the smooth operation of our applications and infrastructure. Your expertise in IT operations and architecture will be instrumental in driving...
-
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeJob SummaryWe are seeking a skilled Workplace Technology Infrastructure Specialist to join our team at RAPSYS TECHNOLOGIES PTE. LTD. The successful candidate will be responsible for designing and implementing workplace technology solutions, managing network infrastructure, and driving service recovery.About the RoleThe Workplace Technology Infrastructure...
-
Senior Network Infrastructure Specialist
1 week ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeJob Title: Senior Network Infrastructure Specialist About RAPSYS TECHNOLOGIES PTE. LTD. RAPSYS TECHNOLOGIES PTE. LTD. is a cutting-edge technology firm dedicated to delivering innovative solutions that drive business growth. Salary:$120,000 - $180,000 per annum (estimated) Job Description:Company Overview We are seeking an experienced Senior Network...
-
Data Centre Operations Specialist
6 days ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeJob DescriptionRAPSYS TECHNOLOGIES PTE. LTD. is seeking a skilled Data Centre Operations Specialist to join our team.As a Data Centre Operations Specialist, you will be responsible for providing top-notch data centre operations at customer premises and identified locations.
-
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeJob OverviewRAPSYS Technologies PTE. LTD. is seeking a highly skilled Sitecore developer to join our team. As a key member of our development team, you will be responsible for designing, producing, and implementing software solutions on the .NET platform using Sitecore technology.About the RoleWe are looking for an experienced Sitecore developer with a...
-
IT Infrastructure Specialist
1 week ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeJob DescriptionRAPSYS TECHNOLOGIES PTE. LTD. is seeking a skilled IT Infrastructure Specialist to join our team.
-
Enterprise Technology Architect
1 week ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeRAPSYS TECHNOLOGIES PTE. LTD. is seeking a highly skilled Enterprise Technology Architect to join our team.Estimated Salary: SGD 120,000 - SGD 180,000 per annumJob Description:Key ResponsibilitiesWe are looking for an experienced architect to lead the design and implementation of workplace technology solutions across our organization. The successful...
-
Customer Experience Representative
1 week ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeJob DescriptionRapSys Technologies PTE. LTD. is seeking a highly skilled Customer Experience Representative to join our team in Suntec.ResponsibilitiesProvide first call resolution to users through our public facing hotline, advising on issues and escalating as required.Ensure proper documentation, notification, escalation, tracking, and follow-up of all...
-
Data Centre Operations Specialist
4 days ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeRAPSYS TECHNOLOGIES PTE. LTD.Estimated Salary: SGD 80,000 - SGD 120,000 per annumAbout the RoleWe are seeking a highly skilled Data Centre Operations Specialist to join our team at RAPSYS TECHNOLOGIES PTE. LTD.Job DescriptionThe successful candidate will be responsible for ensuring the general cleanliness and tidiness of the data centre are maintained...
-
DC Operations Specialist
1 week ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeAbout RAPSYS TECHNOLOGIES PTE. LTD.We are a leading technology company seeking an experienced DC Operations specialist to join our team.