Workplace Technology Infrastructure Specialist
5 days ago
We are seeking a skilled Workplace Technology Infrastructure Specialist to join our team at RAPSYS TECHNOLOGIES PTE. LTD. The successful candidate will be responsible for designing and implementing workplace technology solutions, managing network infrastructure, and driving service recovery.
About the Role
The Workplace Technology Infrastructure Specialist will work closely with stakeholders to understand business needs and implement technology solutions that meet those needs. This includes designing and executing standardization of workplace and infrastructure solutions, implementing and managing Microsoft 365 suite, and managing network infrastructure such as WAN, Enterprise LAN, firewalls, routers, switches, load balancers, remote access, and other network enabling technologies and applications.
The role also involves implementing and managing the Service Desk to handle service requests and incidents, driving workplace technology and infrastructure service recovery to reduce system downtime and impact to internal users and external customers, tracking service providers' SLAs, and experimenting with new workplace technologies.
The ideal candidate will have a Bachelor's degree in Computer Science, Information Technology, or a related field, and more than 5 years of relevant working experience in managing workplace technology and infrastructure. Experience in implementing and managing Microsoft infrastructure, including Active Directory, ADFS, Azure AD, SCCM, endpoint management tools, is highly desirable.
The salary for this position is estimated to be around SGD 80,000 - SGD 120,000 per annum, depending on qualifications and experience.
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