Lead Retail Sales Manager
3 days ago
The Lead Retail Sales Manager will be responsible for driving sales growth, leading a high-performing team of sales staff, and ensuring exceptional customer service.
Key Responsibilities:
*Sales Leadership: Supervise and motivate the sales team to achieve sales targets, provide excellent customer service, and build strong client relationships.
*Staff Development: Regularly evaluate the sales and customer service skills of staff, provide coaching on skills improvement where necessary, and assist in their development through on-the-job training, product knowledge, etc.
*Customer Service: Identify and handle client enquiries and complaints, ensure proper security measures are enforced across processes and store, and prepare all required operations and inventory reports.
*Team Collaboration: Coordinate and execute sales plans, marketing events, and promotion programs with the team.
Requirements:
*Experience: Minimum 2 years of supervisory experience in the retail/beauty industry
*Skill Set: Excellent customer service skills, strong leadership, outstanding planning and coordination, interpersonal skills, ability to motivate a team of sales staff, and strong people management skills.
Salary and Benefits:
We offer a competitive salary range of $55,000 - $65,000 per annum, depending on experience. Additional benefits include opportunities for professional growth and development, a comprehensive training program, and a dynamic work environment.
About Us:
3BAY PTE. LTD. is a forward-thinking company dedicated to providing exceptional customer experiences in the retail industry.
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