
Strategic Operations Coordinator
2 weeks ago
Job Title: Strategic Operations Coordinator
Job Description:We are seeking a highly organized and detail-oriented individual to join our team as a Strategic Operations Coordinator. As a key member of our operations team, you will play a vital role in supporting the processing of financial assistance for individuals in need.
Responsibilities include:
- Assisting in the processing of applications for financial assistance, ensuring eligibility criteria and operational guidelines are followed.
- Maintaining accurate and up-to-date records of client information in our system.
- Collecting necessary documentation from clients and facilitating their referral to other support resources as needed.
- Ensuring proper documentation for families applying for assistance, including case notes, social reports, and supporting evidence.
- Supporting the procurement process and submission of consumables required for operations.
- Accompanying team members for home visits when necessary to assess and support clients.
To be successful in this role, you will possess:
- A degree in a relevant field.
- At least 3 months of experience in a related field (e.g., social work, case management, or administrative support).
- Strong administrative skills with attention to detail.
- Possession of passion for serving and supporting individuals in need.
- Empathy for understanding and addressing client needs.
- Proactive, assertive, and tactful handling of sensitive situations.
- Resilience and ability to work effectively within a team environment.
This role offers a unique opportunity to make a positive impact on individuals in need. As a member of our team, you will have the chance to develop your skills and gain valuable experience in a supportive and collaborative environment.
Only shortlisted candidates will be notified.
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