Retail and Customer Engagement Professional

1 week ago


Singapore beBeeMarketing Full time $90,000 - $120,000
Job Description:
We are seeking a highly skilled and experienced Marketing Manager to join our team in South East Asia. The successful candidate will be responsible for driving dealership marketing excellence, supporting business growth, and strengthening customer loyalty across the region.

Key Responsibilities:
  • Guide and oversee dealership marketing strategies to ensure alignment with company objectives.
  • Set dealer marketing KPIs, track performance, and provide ongoing strategic direction.
  • Review and approve dealer marketing plans, activities, and event proposals.
  • Conduct regular audits of dealer-led campaigns, analyzing effectiveness and making recommendations for improvement.

Qualifications:
  • Bachelor's degree in Marketing, Business Administration, or a related field.
  • 5-8 years of experience in luxury or automotive industries; international or European company experience is a plus.
  • Strong retail and customer engagement experience, with a deep understanding of high-end products.
  • Excellent communication and interpersonal skills, able to work effectively with dealers, customers, and internal teams.
  • Detail-oriented with a strong focus on customer satisfaction and brand excellence.
  • Adaptable and proactive, with the ability to manage projects, handle changing priorities, and lead teams.
  • Hands-on approach with problem-solving and crisis management skills.

Required Skills:
  • CRM
  • Lead Generation
  • Management Skills
  • Budgets
  • Aftersales
  • Customer Experience
  • Customer Loyalty
  • Customer Engagement
  • Adaptable
  • Sales Operations
  • Digital Marketing
  • Audits
  • Customer Satisfaction
  • Crisis Management
  • Brand Development
  • Performance Management


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