Duty Management and Team Leadership Role

2 days ago


Singapore SSG HOTELS PTE. LTD. Full time

Are you looking for a challenging role that combines duty management and team leadership responsibilities? As a Duty Manager at SSG Hotels PTE. LTD., you will have the opportunity to take on a key position within our luxury boutique hotel group.

We are seeking an experienced and skilled individual to lead our front office operations, ensuring exceptional guest experiences and efficient day-to-day activities. Your ability to multitask, communicate effectively, and motivate your team will be essential in driving our hotel's success.

Key Responsibilities:

  • Lead the front office team and oversee daily operations, including managing inventory, VIP guests, and property maintenance.
  • Ensure seamless communication between departments and provide excellent customer service.
  • Develop and implement strategies to enhance guest satisfaction and loyalty.
  • Collaborate with other departments to achieve business objectives and maintain high standards of quality.

Requirements:

  • 3+ years of experience in a similar role or related field.
  • Strong leadership and communication skills, with the ability to motivate and inspire teams.
  • Excellent problem-solving and analytical skills, with the ability to adapt to changing situations.
  • Proficiency in Opera and other relevant software systems.
  • Able to work flexibly, including evenings, weekends, and holidays.

Benefits:

  • A competitive salary of $45,000 - $55,000 per annum, depending on experience.
  • A comprehensive benefits package, including health insurance and a 2-night staycation in one of our hotels.
  • Ongoing training and development opportunities to enhance your skills and knowledge.

About Us:

SSG Hotels PTE. LTD. is a luxury boutique hotel group with four hotels in Singapore, franchised under Marriott International. We pride ourselves on providing exceptional guest experiences and fostering a positive work environment for our employees.


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