Porsche Sales Expert
3 weeks ago
Pursue a career at Porsche Asia Pacific and unlock new opportunities as a Porsche Sales Expert. This role is an excellent chance to become an ambassador of the iconic German sports car brand, fostering lasting relationships with customers and delivering exceptional ownership experiences.
Located in Singapore, our team embodies the essence of innovation, agility, and customer-centricity. As a trusted advisor and subject matter expert, you will be responsible for guiding customers through the sales process, configuring vehicles, creating personalized offers, and providing financial consultations. Your expertise will also extend to assessing potential re-purchase or purchase of additional products and services, ensuring seamless and consistent customer care throughout their ownership journey.
Key Responsibilities:- Conduct comprehensive customer consultations, focusing on vehicle configuration, offer creation, financial consultation, contract closure, and upselling
- Provide unparalleled purchase and ownership experiences by offering empathetic and attentive customer care, identifying opportunities for re-purchase or additional product/service acquisition
- Act as a trusted consultant and advisor, serving as the subject matter expert for the Porsche brand, history, products, services, and technologies within the Customer Excitement team, collaborating with other roles to achieve team-based sales and customer satisfaction targets
- Ongoing optimization of the Sales Funnel and updating customer data in CRM@Porsche (C@P), working closely with the Porsche Pros
- Ensure the well-being and hospitality of all Porsche Studio visitors, promoting emotional engagement and trust-building within the Customer Excitement team
- Minimum 2-3 years of work experience, preferably in the Automotive/Luxury/Tech sector
- A team player with exceptional communication skills, supporting and guiding colleagues
- Proficient in MS Office
- Flexibility to perform shift work, including weekday evenings and weekends
The estimated salary for this position is SGD $80,000 - $120,000 per annum, commensurate with qualifications and experience.
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