Elder Services Coordinator

1 week ago

Singapore beBeeCommunity Full time $40,000 - $60,000
Job Title

Eldercare Programme Executive


The Eldercare Programme Executive plays a vital role in the delivery of eldercare services within an assigned cluster. This position is responsible for ensuring seamless and efficient operations, client intake, data management, volunteer coordination, and supporting the execution of community outreach activities.


This role includes hotline rotation duties and facilitating communications with other support teams when necessary. The Eldercare Programme Executive is accountable for maintaining up-to-date records to support reporting and follow-up actions.

  • Take ownership of assigned cluster operations, ensuring all activities and services are delivered smoothly and efficiently.
  • Maintain accurate and complete records with no lapses to support timely reporting and follow-up actions.
  • Conduct intakes, assessments, and ensure complete and accurate data entry in the system.
  • Provide exceptional service as the primary point of contact for eldercare beneficiaries within the cluster.
  • Coordinate monthly distributions (e.g., meal, grocery packs) according to the needs of the cluster.
  • Facilitate and support events that promote elder wellness.
  • Support the planning and execution of monthly events and community outreach activities.
  • Liaise with and coordinate volunteers for befriending programs and community visits.
  • Ensure proper matching of volunteers and support volunteer management efforts.
  • Participate in hotline duty rotation, responding promptly and appropriately to calls.

Required Skills and Qualifications

To excel in this role, candidates must possess:

  • Minimum Diploma in Social Work or related disciplines.
  • At least 2 years of relevant experience.
  • Experience in community engagement or eldercare services is preferred.
  • Strong interpersonal and communication skills.
  • Detail-oriented with good organizational and data management abilities.
  • Able to work independently and collaboratively in a dynamic team.
  • Willingness to work occasional evenings or weekends for events or urgent support.
  • Possess a good command of spoken and written English and Mandarin to liaise with Mandarin speaker recipients.

Benefits

Reasons why you'll love working here

As an Eldercare Programme Executive, you will have the opportunity to make a meaningful impact on the lives of seniors while developing your skills and expertise in community engagement and eldercare services.


Others

What we offer: A supportive and dynamic work environment, opportunities for growth and development, and a chance to contribute to a cause that makes a difference in the lives of our seniors.

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