
Elder Care Program Coordinator
1 week ago
We are seeking a skilled and compassionate individual to join our team as an Elder Care Program Coordinator. This role will oversee the coordination of funeral services for our elderly members, ensuring dignity and timely delivery.
Key Responsibilities:
- Coordinate funeral cases, ensuring dignified and timely service delivery
- Liaise with families, vendors, and internal stakeholders to manage logistics and documentation
- Offer emotional support and information to clients or their families over the phone
- Accurately input and maintain funeral case data in the internal database
- Ensure timely updates and data integrity for reporting and compliance purposes
- Assist with setup, coordination, and on-site duties as needed
- Participate in the hotline rotation to respond to inquiries and provide assistance during and outside regular hours
Requirements:
- Minimum Diploma in Social Work or related disciplines
- At least 2 years of relevant experience
- Mature, independent, and compassionate in elder care
- Good understanding of Social Service and VWO settings
- Proficiency in relevant software applications for documentation and reporting
- Must possess class 3 driving license
- Good command of spoken and written English and Chinese
Ideal Candidate:
If you have a passion for providing exceptional care and support to our elderly members, we encourage you to apply. As an Elder Care Program Coordinator, you will have the opportunity to make a meaningful difference in the lives of others.
Skills:
- Clinical Supervision
- Written English
- Social Services
- Counseling
- Compliance
- Good Communication Skills
- Mental Health
- Administrative Support
- Case Management
- Personal Development
- Able To Work Independently
- Service Delivery
- Home Care
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