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Senior Network Operations Center Engineer

2 months ago

Singapur, Singapore ArcBlue Full time

About ArcBlue

ArcBlue is a reputable technology and infrastructure firm that provides cutting-edge technology solutions for various multinational corporations and renowned brands.

Job Overview

We are seeking a Senior NOC Engineer (L2) to join our Data Center Solutions team.

Key Responsibilities

  • Deliver level 2 support for network incidents, service requests, and escalations
  • Monitor network performance and implement proactive measures for optimization
  • Troubleshoot network issues and conduct root cause analysis
  • Document network configurations, changes, and troubleshooting procedures
  • Collaborate with diverse teams to implement network upgrades and enhancements
  • Participate in on-call rotations and shift schedules as needed

Requirements

  • Minimum diploma or degree in Information Technology or related field
  • 4+ years of NOC experience with expertise in router and switch configurations, LAN/WAN, networking protocols
  • Prior experience in data center environments preferred
  • Hold relevant certifications such as CCNA/CCNP
  • Comfortable working on a shift basis
  • Demonstrate accountability and a strong sense of responsibility