Network Operations Center Engineer

4 weeks ago


Singapur, Singapore Thales Full time

Thales is a global leader in aerospace, transportation, defence, security, and space. We are committed to customer success and rely on our Network Operations Center (NOC) to ensure the health and operational success of our cloud infrastructure.

As a Network Operations Center Engineer at Thales, you will be part of a 24x7x365 follow-the-sun monitoring and response team. Your responsibilities will include:

  • Actively engaging in incident response, triage, and remediation
  • Following standard operating procedures and recommending improvements
  • Pointing of escalation for critical customer issues
  • Contributing to improving Imperva's global network performance and stability
  • Building and maintaining knowledge as you develop expertise
  • Training and mentoring of new NOC engineers
  • Assisting on long-term projects and operational issues as needed
  • Analyzing operational data to produce reports and insights on network performance

Requirements for this role include:

  • Experience in troubleshooting, in a Networking engineering capacity
  • Working knowledge of Internetworking (BGP)
  • Excellent knowledge of TCP/IP fundamentals, HTTP/S, and DNS
  • Basic knowledge of Linux and scripting languages
  • A strong team player who is accountable towards business urgency
  • Ability to stay organized in a multi-tasking environment
  • Networking certifications: such as CCNA, JNCIA will be a plus
  • End-user experience with various monitoring tools/systems (Zabbix, Grafana, ELK, Pingdom etc.)

Working location: Suntec City. Working days: 5 days a week (inclusive of weekends & PH). Working hours: 6.30am – 3.30pm or 7.30am-4.30pm.



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