Network Operations Center Engineer

5 months ago


Singapur, Singapore Thales Full time
Location: Singapore, SingaporeIn fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible.Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defence & Security, Ground Transportation and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.

The Network Operations Center is a 24x7x365 follow-the-sun monitoring and response team that is responsible for the overall health and operational success of our cloud infrastructure. This function plays a key role in our commitment towards customer success.

Responsibilities:  

Actively engage in incident response: triage and remediation Follow standard operating procedures, while recommending improvements as a result of experience and observations Point of escalation for critical customer issues Contribute to improving Imperva’s global network performance and stability Building and maintaining knowledge as you develop expertise Training and mentoring of new NOC engineers Assist on long term projects and operational issues as needed Analyze operational data to produce reports and insights on network performance Willingness to grow in knowledge and span of responsibility

Requirements:  

Experienced in troubleshooting, in a Networking engineering capacity Working knowledge of Internetworking (BGP) Excellent knowledge of TCP/IP fundamentals, HTTP/S and DNS Basic knowledge of Linux and scripting languages A strong team player who is accountable towards business urgency Ability to stay organized in a multi-tasking environment Networking certifications: such as CCNA, JNCIA will be a plus End-user experience with various monitoring tools/systems (Zabbix, Grafana, ELK, Pingdom etc.)

Other information:

Working Location: Suntec City Working Days: 5 Days a week (Inclusive of weekends & PH) Working Hours: 6.30am – 3.30pm or 7.30am-4.30pm At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now

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