Network Operations Centre Engineer

4 weeks ago


Singapur, Singapore Imperva Full time
Job Summary: Imperva is seeking a skilled Network Operations Centre Engineer to join our global Network Operations Center (NOC) team. The NOC is a 24x7x365 follow-the-sun monitoring and response team responsible for the overall health and operational success of our cloud infrastructure. As a NOC Engineer, you will be expected to have networking and operational knowledge to respond and remediate alerts from network equipment and related systems across our global datacenters. You will work daytime hours, including weekend and holiday shift rotations, in our Singapore office, responding in real-time to alerts and events, and taking an active part in incident management. At times, you will also participate in projects with direct impact on the reliability and performance of the Imperva network.

Key Responsibilities:

* Actively engage in incident response: triage and remediation
* Follow standard operating procedures, while recommending improvements as a result of experience and observations
* Point of escalation for critical customer issues
* Contribute to improving Imperva's global network performance and stability
* Building and maintaining knowledge as you develop expertise
* Training and mentoring of new NOC engineers
* Assist on long-term projects and operational issues as needed
* Analyze operational data to produce reports and insights on network performance

Requirements:

* Networking certifications: such as CCNA, JNCIA, etc.
* Network Engineer with a background in Linux scripting will be an added advantage
* Working knowledge of Internetworking (BGP)
* Excellent knowledge of TCP/IP fundamentals, HTTP/S and DNS
* Basic knowledge of Linux and scripting languages
* A strong team player who is accountable towards business urgency
* Ability to stay organized in a multi-tasking environment
* Self-starter personality
* End-user experience with various monitoring tools/systems (Zabbix, Grafana, ELK, Pingdom)

About Imperva:

Imperva is an analyst-recognized, cybersecurity leader—championing the fight to secure data and applications wherever they reside. Once deployed, our solutions proactively identify, evaluate, and eliminate current and emerging threats, so you never have to choose between innovating for your customers and protecting what matters most. Imperva—Protect the pulse of your business. Learn more on the Imperva website, our blog, and

What We Offer:

Imperva offers a competitive compensation package that includes base salary, medical, flexible time off and more.

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