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HR Regional Operations Strategist
2 weeks ago
As a key member of the HR team, you will be responsible for ensuring operational excellence in core HR processes, managing vendor partnerships, and enhancing the employee experience from onboarding to ongoing support. This role will drive seamless and consistent HR processes across Asia markets, with a primary focus on Singapore, India, and Australia.
Key Responsibilities- HR Operational Process Management: Own and continuously improve all HR operational processes across Singapore, India, and Australia.
- Employee Lifecycle Management: Ensure accurate and timely execution of employee lifecycle processes (onboarding, offboarding, transfers, etc.).
- HRIS Maintenance: Maintain HRIS records and support reporting, audit readiness, and compliance needs.
- Benefits Administration: Lead benefits administration and partner closely with payroll vendors to ensure data accuracy and timely processing.
- End-to-End Benefits Administration: Lead end-to-end benefits administration, including enrollment, changes, renewals, and employee queries.
- Market Trend Alignment: Work with stakeholders to align benefits offerings with market trends and employee needs at the annual review cycle.
- Contract Negotiation: Drive performance reviews and SLAs, negotiate contracts, and ensure optimal service delivery and cost efficiency.
- Onboarding Logistics: Own onboarding logistics and process design for new hires in collaboration with Talent Acquisition and IT.
- Engaging Onboarding Experience: Ensure a smooth, timely, and engaging onboarding experience across all supported markets.
- Feedback Gathering: Continuously gather feedback and improve the onboarding journey.
- Labor Law Compliance: Ensure all processes comply with labor laws, data privacy regulations, and internal policies in each market.
- Employment Legislation: Stay current with employment legislation in Singapore, India, and Australia; advise stakeholders on implications.
- Visa Management: Manage visa application, renewal, and cancellation processes for Singapore employees in compliance with MOM guidelines.
- Government Leave Schemes: Administer government-related leave schemes in Singapore, including shared parental leave, childcare leave, maternity leave, and national service leave.
- HR Process Documentation: Maintain and regularly update HR process documentation and internal guidelines to reflect policy and regulatory changes.
We are looking for a detail-oriented and proactive individual with 5 years of relevant HR operations experience, preferably in a regional or multi-country role. If you have experience with benefits administration and vendor management, proficient in HRIS systems and Microsoft Excel, possess strong project management skills, and can work independently while collaborating across cultures, we encourage you to apply.