Automotive Workshop Manager Position

2 days ago


Singapore beBeeOperations Full time $45,000 - $75,000
Workshop Operations Manager

We are seeking a highly skilled and experienced Workshop Operations Manager to lead our team in delivering exceptional vehicle diagnosis and repair services. As a key member of our workshop team, you will be responsible for overseeing the daily operations, ensuring high service standards, and providing excellent customer experiences.

Responsibilities:
  • Workshop Leadership: Manage and coordinate all workshop activities, prioritizing tasks, allocating work, and supporting technicians to ensure efficient and effective workflow.
  • Maintenance and Cleaning: Ensure the workshop premises are always clean, well-maintained, and organized to promote a safe and productive working environment.
  • Service Quality: Foster a culture of high-quality workmanship, adhering to strict quality control measures to meet customer expectations.
  • Record-Keeping: Maintain accurate and up-to-date records of services, repairs, and inventory management.
  • Tech Support: Provide guidance and support to technicians on technical queries, work orders, and troubleshooting.
  • Routine and Emergency Calls: Respond promptly to routine and emergency calls for repairs and services, ensuring timely resolutions and customer satisfaction.
  • Mentorship and Training: Mentor and provide training to colleagues, promoting skill development and knowledge sharing within the team.
  • Team Harmony: Foster a positive and harmonious working relationship among staff members, encouraging collaboration and open communication.
  • Health and Safety: Oversee and manage health, safety, and welfare of staff and customers in the workshop, conducting regular checks and audits to ensure compliance with regulations.
  • Security and Efficiency: Maintain premise security, optimize workflow processes, and identify opportunities for improvement to enhance overall efficiency.
  • Appointments and Logistics: Organize appointments, collections, transportation, and support for the workshop as required, liaising with external vendors and suppliers when necessary.
Requirements:
  • Qualifications: Hold a minimum qualification of Nitec/Higher Nitec in Automotive Technology or related field.
  • Experience: Possess at least 2 years of relevant experience in automotive repairs and workflow management in a workshop environment.
  • Licenses: Hold a valid Class 3 driving license.
  • Skills: Demonstrate good communication and problem-solving skills, ability to work independently under tight schedules, self-driven, and an excellent team player.


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