Workshop Executive

7 days ago

Singapore VANTAGE AUTOMOTIVE LIMITED Full time

To cultivate good Work, Safety & Health environment at workshop.
- To ensure quality repairs for all service and repair works.
- To monitor / update SM/CSM daily WIP cars status to meet agreed customer deadline / reduce the downtime.
- To feedback and follow up technical issues with Technical Dept. to resolve it expeditiously.
- To counsel staffs on poor work performance to maintain workshop work discipline.
- To keep records and accountable for all equipment and special tools are well maintained.
- To conduct meeting with Workshop Foreman daily on quality performance, workshop loading capacity planning and operational issues.
- Support front office for technical advice and test drive with customers daily.
- Monitor workshop attendance and overtime control.
- Establish good co-ordination, smooth operational procedures and communication between Service team and workshop operations.
- Resolve customer complaint requiring the co-ordination of the service reception and workshop staff.
- Plan for new technicians to receive on-the-job training programme, assign buddy and complete the basic e-learning modules.
- Monitor and ensure Workshop Foreman / technicians complete the modular e-Learning programme set-up by Training Dept.
- Keep records and accountable for all equipment, and special tools are well maintained.
- Verify the effective implementation of preventive and corrective actions on the non-conformity.
- Follow-up with Parts Department on outstanding parts and monitor on the ETA date.
- Conduct weekly work place safety inspection to ensure tidiness and organized parts/ equipment by the team.
- Ensure workshop technicians are provided with the relevant and adequate tools to work.
- Recommend continuous areas of improvement.
- Review and prepare the “Time Analysis Report” to ensure workshop efficiency, productivity and utilization are achieved at monthly set target.
- Prepare and update the “Roll-over report” on daily basis.
- Track “Return Job” ( RJ ) and conduct in-depth investigation with Workshop Foreman. To share and highlight RJ cases to the Technicians to prevent a recurrence.
- Maintain a clean, orderly and safe environment and help to look after the welfare and interest of the workshop staff.
- Co-operate harmoniously with other BU/department for the company’s common goal and objectives.
- Assist in other company’s requirement when directed and to work within the authority of a Workshop Executive.

**Requirements**:

- Min Diploma in Automotive Technology (light Vehicle)
- Certification of Motors Trade Industry
- At least 3 years in automotive trade service / repair.
- 1 year in supervision position.

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