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Counter Service Professional

3 weeks ago

Singapore SIN CHAO GARDENS PTE. LTD. Full time
Job Summary:
SIN CHAO GARDENS PTE. LTD. seeks a skilled Food Service Counter Attendant to join our team. As a key member of our front-of-house team, you will provide exceptional customer service, manage the counter area, and maintain high standards of cleanliness and organization.

Key Responsibilities:
  • Provide warm and welcoming greetings to customers, setting the tone for an exceptional dining experience.
  • Manage the counter area effectively, ensuring that it remains clean and well-stocked at all times.
  • Develop a strong understanding of our menu and be able to answer customer questions confidently.
  • Take orders from seated customers and communicate them to the kitchen staff efficiently.
  • Assemble and package takeaway orders with care, ensuring that they meet our high standards.
  • Maintain a clean and organized workspace, adhering to our strict sanitation protocols.
  • Process payments accurately and efficiently, minimizing wait times for customers.
  • Work collaboratively with colleagues to achieve our goals and maintain a positive work environment.

Requirements:
  • Previous customer service experience in the food and beverage industry is preferred.
  • Strong communication and interpersonal skills are essential for success in this role.
  • Able to work flexibly, including weekends and public holidays.
  • Commitment to ongoing learning and development, staying up-to-date with new technologies and techniques.
  • A passion for delivering exceptional customer experiences and exceeding customer expectations.